Accounts Receivable Caller, Senior AR Caller

Legacy Health; Chennai District; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Travel allowances

Two-way cab

Sodexo card

Attendance bonus

Medical insurance

Referral bonus

Job summary

Legacy Health in Chennai is seeking an AR/ Senior AR Caller with at least 1 year of experience in denials management. The role is located in Chennai and focuses on end-to-end denial handling, claim analysis, and follow-up to maximize reimbursement.

Candidate should be proficient with medical billing software and revenue cycle management workflows, and hold any degree with 1–5 years of experience. Includes benefits and ongoing professional development.

Qualifications

• Minimum 1 year of experience in denials management (PB & HB).
• Experience with end-to-end denials management including analysis, resolution and follow-up.
• Familiarity with EOBs-unavailable situations and payer guidelines.

Responsibilities

• Review and process claims when EOBs are unavailable.
• Perform timely follow-ups on corrected claims, reconsiderations and appeals.
• Handle denials per payer guidelines and non-denial protocols.
• Investigate billing discrepancies and payment delays to maximize reimbursement.
• Conduct outbound calls to insurance companies for claim status updates.
• Review AR aging reports and prioritize outstanding claims for resolution.
• Maintain documentation of claim actions and denials.

Skills

Denials Management

End-to-End Denials

Medical billing software

Revenue cycle management

Insurance claim processing

Communication skills

Education

Any Degree

Tools

Medical billing software

Insurance claim processing systems

Revenue cycle management tools

Job description

Job description

Greetings from Legacy Health,

We have huge openings for AR & Senior AR Caller

Position Location: Chennai

Key Responsibilities & Requirements:

• Minimum 1 year of experience in Denials Management (PB & HB).
• Expertise in End-to-End Denials Management, including analysis, resolution, and follow-up activities.
• Review and process claims where Explanation of Benefits (EOBs) are unavailable.
• Perform timely follow-ups on corrected claims, reconsiderations, and appeals to ensure maximum reimbursement.
• Handle denials in accordance with payer guidelines and non-denial management protocols.
• Strong knowledge of medical billing software, insurance claim processing systems, and revenue cycle management workflows.
• Thorough understanding of insurance policies, eligibility requirements, claims adjudication, and reimbursement processes.
• Verify patient insurance eligibility, benefits, coverage details, and authorization requirements.
• Investigate and resolve billing discrepancies, claim issues, and payment delays.
• Conduct outbound calls to insurance companies to obtain claim status updates and follow up on unpaid or underpaid claims.
• Review, analyze, and prioritize Accounts Receivable (AR) aging reports and outstanding claims for timely resolution.
• Maintain accurate documentation of claim actions, denials, appeals, and follow-up activities.

Possess excellent communication, analytical, problem-solving, and interpersonal skills.

Degree: Any Degree

Experience : 1 - 5 Years

Perks & Benefits:

• (Travel allowances or Two way cab , Sodexo card & Attendance bonus,
• Medical insurance, Referral bonus)

Office Address:

• Legacy Med (Pvt) Ltd Shyamala Towers,
• # 136, Arcot Road, Saligramam
• Chennai, 600 093.
• www.legacyhealthllc.com