Accounts Receivable Caller

Naukri E Hire Campaign; Chennai District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Nodal Pick-up & Home Drop

Job summary

Optum is hiring for an AR Calling / Accounts Receivable Associate in Chennai (Guindy). The position requires 1.6–5 years of AR calling experience and at least 1 year in Hospital Billing (UB04). You will handle AR activities, review insurance balances, perform payer calls to resolve issues, and analyze denials and EOBs.

The role follows a fixed shift from 5:45 PM to 3:15 AM with work-from-office mode. CTC is fixed plus performance incentives, with cab pickup and drop facilities.

Qualifications

• Graduate with 10+2+3 education.
• 1.6–5 years of relevant experience in AR calling.
• 1+ year of hospital billing (UB04) experience is mandatory.
• Good knowledge of US healthcare/medical insurance, including Medicare, Medicaid, HMO, PPO and private payers.
• Strong communication skills with a neutral American English accent.

Responsibilities

• Handle Accounts Receivable (AR) and Denial Management activities.
• Review outstanding insurance balances and identify reasons for delayed payments.
• Perform AR Calling with insurance payers to resolve claim/payment issues.
• Analyze EOBs, denials and claims at the claim level.
• Identify trends impacting claim volumes and outstanding AR.
• Work towards reducing denial rates and improving overall AR ageing.
• Demonstrate understanding of the complete claim/revenue cycle.
• Ensure assigned workflows are completed within defined TAT and quality standards.
• Communicate effectively with internal teams, payers, patients and clients as required.
• Follow HIPAA, process guidelines and company policies.

Skills

AR Calling

Accounts Receivable

US Healthcare

HIPAA

MS Office

Education

Graduate (10+2+3)

Tools

MS Office

Job description

Optum healthcare is hiring candidates for AR Caller role for Chennai Location.

Role Details

• Organization: Optum
• Role: RCM AR Calling / Accounts Receivable Associate
• Experience: 1.6 to 5 Years
• Mandatory Experience: 1+ Year of Hospital Billing (UB04) experience
• Interview mode :19th September, Saturday, Face to Face
• Location: Guindy, Chennai
• Work Mode: Work from Office
• Shift: 5:45 PM to 3:15 AM
• CTC: Fixed + Performance based incentives
• Cab: Nodal Pick-up & Home Drop (location-specific)
• Please note: You must have 1+ year of Hospital Billing (UB04) experience to be considered for this opportunity.

Key Responsibilities

• Handle Accounts Receivable (AR) and Denial Management activities.
• Review outstanding insurance balances and identify reasons for delayed payments.
• Perform AR Calling with insurance payers to resolve claim/payment issues.
• Analyze EOBs, denials and claims at the claim level.
• Identify trends impacting claim volumes and outstanding AR.
• Work towards reducing denial rates and improving overall AR ageing.
• Demonstrate understanding of the complete claim/revenue cycle.
• Ensure assigned workflows are completed within defined TAT and quality standards.
• Communicate effectively with internal teams, payers, patients and clients as required.
• Follow HIPAA, process guidelines and company policies.

Eligibility

• Graduate (10+2+3)
• 1.6 - 5 Years of relevant experience in AR Calling
• 1+ Year of Hospital Billing / UB04 experience is mandatory
• Good knowledge of US healthcare/medical insurance, including Medicare, Medicaid, HMO, PPO and private payers.
• Strong communication skills with a neutral American English accent.
• Good analytical, problem-solving and MS Office skills.

Interview Process

HR Round Domain Knowledge Test CAT (Communication Aptitude Test) Aptitude Test Domain Interview