Accounts Receivable Caller

People1st Healthcare; Hyderabad; On-site; INR 250,000 - 420,000; Full time

Job summary

People1st Healthcare seeks a detail-oriented AR Caller to join the US Healthcare Revenue Cycle Management team in Hyderabad. You will follow up with insurance companies on unpaid, denied, and pending claims to maximize reimbursement and minimize outstanding accounts receivable.

The role requires 1–2 years of experience, familiarity with payer portals, and strict HIPAA compliance. You will collaborate with coding and billing teams to resolve issues and ensure accurate documentation.

Qualifications

• 1–2 years of experience preferred.
• Experience in AR calling for healthcare is beneficial.
• Familiarity with payer portals and claim status.

Responsibilities

• Follow up with insurance companies on unpaid, denied, and pending claims.
• Analyze claim denials and identify root causes.
• Work on payer portals and contact insurance representatives for claim status.
• Initiate appeals and resubmissions as required.
• Resolve billing issues, coding-related denials, and payment discrepancies.
• Document all call activities and payer communications accurately.
• Meet assigned productivity and quality targets.
• Prioritize high-value accounts and aged AR for timely resolution.
• Coordinate with internal teams including coding, billing, and payment posting.
• Maintain compliance with HIPAA regulations and client guidelines.

Skills

AR Calling

US Healthcare

HIPAA Compliance

Job description

We are seeking a detail-oriented and experienced AR Caller to join our US Healthcare Revenue Cycle Management (RCM) team. The candidate will be responsible for following up with insurance companies regarding unpaid, denied, and underpaid medical claims, ensuring maximum reimbursement and minimizing outstanding accounts receivable.

Role & responsibilities

Key Responsibilities

• Follow up with insurance companies on unpaid, denied, and pending claims.
• Analyze claim denials and identify root causes.
• Work on various payer portals and contact insurance representatives for claim status.
• Initiate appeals and resubmissions as required.
• Resolve billing issues, coding-related denials, and payment discrepancies.
• Document all call activities and payer communications accurately.
• Meet assigned productivity and quality targets.
• Prioritize high-value accounts and aged AR for timely resolution.
• Coordinate with internal teams including coding, billing, and payment posting.
• Maintain compliance with HIPAA regulations and client guidelines.

Preferred candidate profile

Preferred only 1 - 2 years experience