Accounts Receivable Caller (AR Caller)

Naukri E Hire Campaign; Pune District; On-site; INR 240,000 - 360,000; Full time

Job summary

Optum in Pune is seeking an experienced AR Caller with hands-on hospital billing and accounts receivable experience. The role focuses on denials management, UB-04 forms, payer calling, and ensuring timely claim follow-ups and accurate documentation.

Candidates must have at least 1 year in hospital billing, strong communication, and willingness to work on-site in Pune.

Qualifications

• 1 year of experience in Hospital Billing / AR Calling
• Strong knowledge of Denials Management
• Good understanding of UB-04 form and hospital billing
• Insurance/payer calling experience is mandatory
• Good communication and interpersonal skills
• Willingness to work from Pune location

Responsibilities

• Handle AR activities for hospital billing accounts
• Follow up with insurance companies/payers regarding outstanding claims
• Call insurers to determine claim status, payment details, and denial reasons
• Analyze and resolve claim denials and underpayments
• Maintain documentation of payer interactions and follow-ups
• Identify billing issues and coordinate with relevant teams for resolution
• Meet productivity, quality, and turnaround-time targets
• Ensure compliance with policies and client requirements

Job description

AR Caller

Company: Optum

Position: AR Caller

Location: Pune

Experience: Minimum 1 year of experience in Hospital Billing

Employment Type: Full-Time

Work Mode: On-Site

Job Summary

Optum is looking for experienced and motivated AR Callers with hands-on experience in hospital billing and accounts receivable processes. The ideal candidate should have strong knowledge of denials, UB-04 forms, and payer calling processes.

Key Responsibilities

• Handle Accounts Receivable (AR) activities for hospital billing accounts.
• Follow up with insurance companies/payers regarding outstanding claims.
• Make calls to insurance companies to determine claim status, payment details, and denial reasons.
• Analyze and resolve claim denials and underpayments.
• Demonstrate good knowledge of the UB-04 claim form and hospital billing processes.
• Maintain accurate documentation of payer interactions and claim follow-ups.
• Identify billing issues and coordinate with relevant teams for resolution.
• Meet productivity, quality, and turnaround-time targets.
• Ensure compliance with organizational policies and client requirements.

Required Skills & Qualifications

• Minimum 1 year of experience in Hospital Billing / AR Calling.
• Strong knowledge of Denials Management.
• Good understanding of the UB-04 form and hospital billing.
• Prior insurance/payer calling experience is mandatory.
• Good communication and interpersonal skills.
• Ability to analyze claims and understand denial reasons.
• Willingness to work from the Pune location.