ACCOUNTS RECEIVABLE

TigerHire; Pune District; On-site; INR 480,000 - 640,000; Full time

Job summary

TataTigerHire in Pune, India, is seeking professionals for the Accounts Receivable Collections process. The role covers collections management, customer account handling, billing and reconciliation, reporting, and cross-functional collaboration to improve AR processes.

Ideal candidates will have strong AR knowledge, ERP experience (SAP/Oracle/Dynamics), and advanced Excel skills, with a focus on accuracy and timely collections. This position is on-site in Pune district.

Qualifications

• Strong understanding of AR principles and collection processes.
• Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
• Proficiency in Excel (VLOOKUPs, pivot tables, basic formulas).

Responsibilities

• Monitor and manage aging reports to identify overdue accounts.
• Initiate collection calls, emails, and follow-ups to ensure timely payment.
• Maintain detailed records of customer interactions and commitments.
• Escalate delinquent accounts as per company policy.
• Review customer credit limits and payment history and resolve disputes.
• Provide account statements, invoices, and required documentation upon request.
• Build relationships to support timely payments.
• Validate billing accuracy and reconcile customer accounts as needed.
• Prepare AR aging reports and track performance metrics.

Skills

AR principles

Excellent communication

Negotiation skills

Detail-oriented

Tools

SAP

Oracle

Microsoft Dynamics

Excel

Job description

Collectors for Accounts Receivable process

1. Collections Management

• Monitor and manage aging reports to identify overdue accounts.
• Initiate collection calls, emails, and follow‑ups to ensure timely payment.
• Maintain detailed records of customer interactions and commitments.
• Escalate delinquent accounts as per company policy.

2. Customer Account Management

• Review customer credit limits and payment history.
• Work with customers to resolve disputes, short payments, or deductions.
• Provide account statements, invoices, and required documentation upon request.
• Build strong customer relationships to support timely payments.

3. Billing & Reconciliation

• Validate billing accuracy and ensure invoices are correct and complete.
• Reconcile customer accounts, investigate discrepancies, and process adjustments.
• Collaborate with billing and sales teams to resolve pricing or tax issues.

4. Reporting & Documentation

• Prepare weekly/monthly AR aging reports for management.
• Track collection performance metrics (DSO, overdue %, recovery rate).
• Document all collection efforts and maintain internal audit‑ready records.

5. Cross‑Functional Collaboration

• Work closely with Sales, Customer Service, and Finance on account issues.
• Support month‑end closing activities for AR.

Assist in improving AR processes and collection strategies

Required Skills & Qualifications

Technical Skills

• Strong understanding of AR principles and collection processes.
• Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
• Proficiency in Excel (VLOOKUPs, pivot tables, basic formulas).

Soft Skills

• Excellent communication and negotiation skills.
• Strong customer service and relationship‑building ability.
• Detail‑oriented, organized, and able to manage high volumes.

Ability to work under pressure and meet deadlines.