Senior Business Development Associate

Impact Guru; Pune District; On-site; INR 350,000 - 600,000; Full time

Job summary

CarePal Group is expanding its team in Mumbai to onboard hospitals, clinics, and diagnostic centers. You will drive patient loan referrals and crowdfunding opportunities through CarePal Money and ImpactGuru.

The role requires 1–5 years in BD/sales in healthcare or fintech, fluent English/Hindi, and willingness to travel for field visits. CRM tools proficiency and a customer-first mindset are essential.

Qualifications

• Graduate in any discipline. MBA preferred but not mandatory.
• Experience in business development, sales, or partnerships in healthcare/fintech/financial services.
• Fluency in English and Hindi is mandatory.
• Willingness to travel regularly for partner meetings and field visits.
• Proficient with CRM tools and digital onboarding processes.

Responsibilities

• Hospital relationship management: build and maintain relationships with hospital stakeholders for CarePal Money and ImpactGuru offerings, visit hospitals, boost awareness.
• Patient engagement & lead generation: engage with patients and families at hospitals, generate leads for financing and crowdfunding options, explain processes clearly.
• Conversion & performance tracking: track leads, referrals, conversions, and disbursals, coordinate with internal teams, report on metrics.

Skills

CRM tools

Interpersonal skills

Communication skills

Relationship-building

Lead generation

Field sales

Education

Graduate in any discipline (MBA preferred)

Tools

CRM software

Mobile apps

Digital onboarding tools

Job description

Job Title

Business Development Associate

About CarePal Group

CarePal Group is a pioneering healthcare-focused financial services ecosystem that aims to make quality healthcare accessible and affordable for all. The group comprises three core business verticals:

ImpactGuru www.impactguru.com

Indias leading healthcare crowdfunding platform helping patients raise funds for critical medical treatments via donations from individuals, corporates, and NGOs.

CarePal Money www.carepalmoney.com

A tech-enabled medical lending platform offering instant patient financing solutions in partnership with top hospitals, diagnostic centers, and clinics across India.

CarePal Secure

A health protection solution platform providing affordable health insurance and pre/post-treatment bundled healthcare packages for underserved segments.

Together, these entities provide a comprehensive 360 solution for patients by combining crowdfunding, medical loans, and health insurance, making CarePal Group one of the most inclusive healthcare financing platforms in India.

Role Overview

We are seeking a dynamic and driven Business Development Associate to join our growing team in Mumbai. You will be responsible for identifying and onboarding new healthcare partners – including hospitals, clinics, and diagnostic centers – and nurturing long-term relationships to drive patient loan referrals and business growth.

Key Responsibilities

Hospital Relationship Management

Build, maintain, and strengthen long-term relationships with hospital management, doctors, finance departments, patient coordinators, and support staff. Act as the primary point of contact for all hospital stakeholders regarding CarePal Money (patient financing) and ImpactGuru (crowdfunding) offerings. Conduct regular on-site visits to assigned hospitals to ensure high visibility and recall for CarePal Groups services. Drive awareness of patient financing and crowdfunding solutions within the hospital ecosystem through in-person meetings, standees, brochures, and staff training.

Patient Engagement & Lead Generation

Engage directly with patients and their families at the hospital premises to understand their financial needs during medical emergencies. Generate leads by identifying financially stressed patients and offering suitable solutions via CarePal Money (instant medical loans) or ImpactGuru (medical crowdfunding). Explain loan and crowdfunding eligibility, process, documentation, and benefits to patients in a compassionate and empathetic manner. Guide patients through the application process, assist with documentation, form submissions, and connect them with internal support teams for faster closures.

Conversion & Performance Tracking

Drive maximum patient referral volume from each hospital by building rapport and trust with frontline medical staff and hospital coordinators. Coordinate with internal telesales, credit, and operations teams to ensure swift turnaround on leads and timely updates to patients. Track daily leads, referrals, conversions, and disbursals to measure performance and identify areas for improvement. Share regular updates with reporting managers on referral pipeline status, conversion ratios, and hospital-level activity metrics.

Mandatory Requirements

• Education: Graduate in any discipline (MBA preferred but not mandatory)
• Experience: 1-5 years in business development, sales, or partnerships in healthcare, fintech, insurance, or financial services
• Languages: Fluency in English and Hindi is mandatory
• Travel: Comfortable with regular local travel for partner meetings and field visits
• Tech Proficiency: Hands-on with CRM tools, mobile apps, and digital onboarding tools
• Soft Skills: Strong interpersonal, communication, and relationship-building skills
• Mindset: High ownership, goal-oriented, and self-motivated to work in a fast-paced, target-driven environment