Account Manager - Emerging Business

airtel; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

Airtel in Mumbai is seeking a dynamic sales professional to cover Data, Voice, Broadband and Fixed Line services within the territory. You will be the single point of contact for customers across three lines of business and drive CMS and RMS growth in existing and new accounts.

Responsibilities include frontline customer engagement, closing contracts, upselling and cross-selling, and ensuring timely delivery of solutions aligned with client needs. 0–5 years of experience welcomed.

Qualifications

• Min Qualification: Graduate.
• Experience: 0–5 years.
• Age: up to 30 years.
• Target organisations: ISP/SI, telcos, BFSI, IT/ITeS.

Responsibilities

• Build and maintain strong, long lasting client relationships.
• Negotiate and close orders/contracts to maximize revenue.
• Develop new business through upsell and cross-sell with existing clients.
• Ensure timely and successful delivery of our solutions as per client needs.

Skills

Persuasive comms

Sales orientation

Empathy

Tech orientation

Analytical skills

Presentability

Education

Graduate

Job description

Purpose of the Job

The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts.

Key Deliverables

• Deliver Data, Voice and Fixed Line installation as per assigned targets
• New account break-in (hunting) for Data, Voice and Fixed Line.
• Cross-sell multi-product lines in existing and new customer
• Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity
• Be aware of competition plans & collect insights for market intelligence
• Monitor competition’s customer offerings and planning sales interventions for different class of clients.

Role Details

• Build and maintain strong, long lasting client relationships
• Negotiate and close orders/contracts to maximize revenue
• Develop new business through upsell and cross-sell with existing clients
• Ensure timely and successful delivery of our solutions as per client needs

Profile

• Min Qualification: Graduate
• 0-5 years exp
• Age: upto 30 years
• Target Org: ISP/ SI (HP/Dell), FSEs from Telcos, Wireline, IT/ITeS, BFSI, any relationship based selling

Competencies

• Persuasive communication skills
• Sales and Service orientation
• Empathy
• Tech Orientation
• Analytical skill
• Presentability