Sales Executive

Airtel; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

Airtel is seeking a dedicated Sales Executive in Bengaluru to manage customer relationships and ensure successful service delivery across Data, Voice, Broadband, and Fixed Line Business. Your role focuses on expanding our market share through effective client engagement and targeted sales strategies.

The ideal candidate will be responsible for meeting delivery targets, cross-selling products, and monitoring competition to ensure a strong market presence. If you have a passion for sales and customer service, we want to hear from you!

Qualifications

• Experience in sales or customer service preferred.
• Strong relationship building and negotiation skills.
• Ability to understand market competition and dynamics.

Responsibilities

• Ensure sales and service delivery in allocated territory.
• Build and maintain strong client relationships.
• Identify opportunities for upselling and cross-selling.

Job description

Purpose of the Job

The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business.

Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts.

Key Deliverables

• Deliver Data, Voice and Fixed Line installation as per assigned targets
• New account break-in (hunting) for Data, Voice and Fixed Line.
• Cross-sell multi-product lines in existing and new customer
• Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity
• Be aware of competition plans & collect insights for market intelligence
• Monitor competitions customer offerings and planning sales interventions for different class of clients.

Role details

• Build and maintain strong, long lasting client relationships
• Negotiate and close orders/contracts to maximize revenue
• Develop new business through upsell and cross-sell with existing clients
• Ensure timely and successful delivery of our solutions as per client needs.

Product

• Broadband
• Airtel Cloud
• Lease Line
• PRI Line
• COCP Connection
• Airtel IQ