Account Manager

NetAmbit value first services; Palamu; Presencial; INR 450.000 - 650.000; Jornada completa

Descripción de la vacante

NetAmbit Value First Services seeks an Account Manager to manage client portfolios, serve as the main contact, and ensure timely resolution of inquiries. You will track performance, prepare reports, and coordinate with internal teams to deliver services while supporting billing processes.

On-site, you will build strong client relationships and seek opportunities to deepen engagement. Ideal candidates bring on-site experience, strong communication, and a customer-focused mindset, with a degree in

Formación

• Strong client relationship management capabilities, including clear communication, active listening, and professional presentation skills.
• Proficiency in account tracking, reporting, documentation, and coordination with cross-functional teams.
• Comfort with using office productivity tools (e.g., spreadsheets, word processing, email) and learning company-specific software or CRM systems.
• Ability to analyze account data, identify trends, and suggest practical actions to improve client satisfaction and business outcomes.
• Proven ability to work on-site in a fast-paced environment, manage multiple priorities, and meet deadlines with attention to detail.
• Bachelor’s degree in Business, Commerce, Finance, or related field is preferred; relevant experience in account management or customer service is an advantage.
• Integrity, reliability, and a commitment to delivering high-quality service to clients and internal stakeholders.

Responsabilidades

• Manage a portfolio of client accounts and serve as primary contact.
• Track account performance and prepare regular reports.
• Coordinate with internal teams to deliver services.
• Identify opportunities to deepen client engagement.
• Maintain accurate documentation and support billing processes.
• Contribute to process improvements to enhance client satisfaction.
• Collaborate with sales and operations to support business growth.

Conocimientos

Client relationships

Communication skills

CRM experience

Analytical skills

On-site work

Time management

MS Office / Email tools

Cross-functional coordination

Educación

Bachelor's degree in Business, Commerce, Finance

Herramientas

CRM systems

Descripción del empleo

Company Description

NetAmbit Value First Services is a growing organization focused on delivering customer-centric financial and business solutions across India. The company emphasizes trustworthy service, efficient processes, and long-term client relationships. Team members are encouraged to take ownership of their work, collaborate across functions, and contribute to continuous improvement. NetAmbit invests in training and performance development to help employees build strong careers in account management and related domains.

Role Description

The Account Manager role at NetAmbit Value First Services is a full-time, on-site position based in Daltonganj. The Account Manager will manage a portfolio of client accounts, serve as the primary point of contact, and ensure timely resolution of client queries and issues. Responsibilities include tracking account performance, preparing regular reports, coordinating with internal teams to deliver services, and identifying opportunities to deepen client engagement. The role also involves maintaining accurate documentation, supporting billing and collections processes, and contributing to process improvements that enhance client satisfaction. The Account Manager will work closely with sales and operations teams to support business growth while maintaining strong professional relationships with clients.

Qualifications

• Strong client relationship management capabilities, including clear communication, active listening, and professional presentation skills.
• Proficiency in basic business operations such as account tracking, reporting, documentation, and coordination with cross-functional teams.
• Comfort with using office productivity tools (e.g., spreadsheets, word processing, email) and learning company-specific software or CRM systems.
• Ability to analyze account data, identify trends, and suggest practical actions to improve client satisfaction and business outcomes.
• Proven ability to work on-site in a fast-paced environment, manage multiple priorities, and meet deadlines with attention to detail.
• Bachelor’s degree in Business, Commerce, Finance, or a related field is preferred; relevant experience in account management or customer service is an advantage.
• Integrity, reliability, and a commitment to delivering high-quality service to clients and internal stakeholders.