Client Servicing Executive

Rishiraj Media Pvt. Ltd.; Delhi; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Rishiraj Media Pvt. Ltd. in Delhi seeks a proactive Client Servicing Executive to manage day-to-day client communication, understand requirements, and coordinate with internal teams to ensure smooth campaign execution.

The ideal candidate has agency experience or a Mass Communication background, strong communication and presentation skills, and a solid grasp of advertising and digital marketing concepts. This role offers growth in a dynamic advertising environment in Delhi.

Qualifications

• Bachelors degree in Mass Communication, Advertising, Marketing, or related field.
• 12 years of experience in an advertising/creative/digital agency (preferred).
• Excellent verbal and written communication and presentation skills.
• Solid understanding of advertising, branding, and digital marketing concepts.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Proficiency in MS Office; familiarity with project management tools.

Responsibilities

• Act as a bridge between clients and internal creative, design, and digital teams.
• Understand client briefs and communicate requirements clearly to the internal team.
• Support in creating campaign proposals, presentations, and reports.
• Monitor project timelines, deliverables, and ensure on-time execution.
• Maintain client relationships by providing prompt updates and addressing queries.
• Support senior client servicing executives in day-to-day account management.
• Track and report campaign performance, ensuring client satisfaction.

Skills

Communication skills

Presentation skills

Multitasking

Prioritization

MS Office proficiency

Project management tools familiarity

Education

Bachelor's degree in Mass Communication, Advertising, Marketing, or related field

Tools

Project management tools

Job description

Job Title: Client Servicing Executive

We are looking for a proactive and dynamic Client Servicing Executive to join our team. The role involves managing day-to-day client communication, understanding client requirements, coordinating with internal teams, and ensuring smooth execution of campaigns and projects. This is a great opportunity for someone with agency experience or a Mass Communication background who is passionate about advertising and client management.

Key Responsibilities

• Act as a bridge between clients and internal creative, design, and digital teams.
• Understand client briefs and communicate requirements clearly to the internal team.
• Support in creating campaign proposals, presentations, and reports.
• Monitor project timelines, deliverables, and ensure on-time execution.
• Maintain client relationships by providing prompt updates and addressing queries.
• Support senior client servicing executives in day-to-day account management.
• Track and report campaign performance, ensuring client satisfaction.

Key Requirements

• Bachelors degree in Mass Communication, Advertising, Marketing, or related field.
• 12years of experience in an advertising/creative/digital agency (preferred).
• Strong communication and presentation skills (verbal & written).
• Good understanding of advertising, branding, and digital marketing concepts.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Proficiency in MS Office (Word, PowerPoint, Excel); familiarity with project management tools is a plus.