Client Servicing Executive

Talent Corner HR Services Pvt Ltd; Dadri; Presencial; INR 350.000 - 700.000; Jornada completa

Descripción de la vacante

Talent Corner HR Services Pvt Ltd is seeking an Account Executive – Client Servicing to manage client relationships and coordinate with internal teams for digital media campaigns. Strong English communication and coordination skills are essential.

Responsibilities include acting as the main client contact, understanding requirements, coordinating with media and creative teams, and delivering timely updates and reports to clients.

Formación

• Minimum 2 years of relevant experience in an advertising, digital marketing, or media agency.
• Prior experience in client servicing, account management, or client coordination is mandatory.
• Excellent verbal and written English communication skills.
• Strong interpersonal, presentation, and relationship-management skills.
• Working knowledge of digital media campaigns and coordination with digital media teams.
• Good organizational skills with the ability to manage multiple clients, tasks, and deadlines.
• Ability to understand client briefs, communicate requirements clearly, and ensure timely execution.

Responsabilidades

• Act as the primary point of contact for assigned clients and manage day-to-day client communication.
• Understand client requirements, campaign briefs, objectives, timelines, and deliverables.
• Coordinate with internal digital media, performance marketing, creative, and other relevant teams to ensure timely execution of campaigns.
• Follow up with internal teams on campaign progress, deliverables, deadlines, and client feedback.
• Coordinate campaign budgets, media plans, approvals, and reporting in consultation with the relevant teams.
• Prepare and share campaign updates, performance reports, presentations, and status reports with clients.
• Manage client expectations, resolve routine queries, and ensure a high level of client satisfaction.
• Conduct regular follow-ups with clients and internal teams to keep projects on track.
• Ensure clear communication and smooth coordination between clients and internal stakeholders.

Conocimientos

Coordination

English communication

Interpersonal skills

Organizational skills

Understanding briefs

Herramientas

MS Office

Excel

PowerPoint

Descripción del empleo

Job Description: Account Executive – Client Servicing

Employment Type: Full-time

About the Role

We are looking for a proactive and client-focused Account Executive – Client Servicing with prior experience working in an advertising agency. The candidate will be responsible for managing client relationships, coordinating with internal digital media teams, ensuring smooth execution of campaigns, and maintaining effective communication between clients and the agency.

The ideal candidate should have excellent English communication skills, strong coordination abilities, and a good understanding of digital advertising and media campaign execution.

Key Responsibilities

Act as the primary point of contact for assigned clients and manage day-to-day client communication.

Understand client requirements, campaign briefs, objectives, timelines, and deliverables.

Coordinate with internal digital media, performance marketing, creative, and other relevant teams to ensure timely execution of campaigns.

Follow up with internal teams on campaign progress, deliverables, deadlines, and client feedback.

Coordinate campaign budgets, media plans, approvals, and reporting in consultation with the relevant teams.

Prepare and share campaign updates, performance reports, presentations, and status reports with clients.

Manage client expectations, resolve routine queries, and ensure a high level of client satisfaction.

Conduct regular follow-ups with clients and internal teams to keep projects on track.

Ensure clear communication and smooth coordination between clients and internal stakeholders.

Required Skills & Qualifications

Minimum 2 years of relevant experience in an advertising, digital marketing, or media agency.

Prior experience in client servicing, account management, or client coordination is mandatory.

Excellent verbal and written English communication skills.

Strong interpersonal, presentation, and relationship-management skills.

Working knowledge of digital media campaigns and coordination with digital media teams.

Good organizational skills with the ability to manage multiple clients, tasks, and deadlines.

Ability to understand client briefs, communicate requirements clearly, and ensure timely execution.

Proficiency in MS Office, Excel, PowerPoint, and email communication.