Account Manager

SOTI; Gurugram District; On-site; INR 1,000,000 - 2,000,000; Full time

Job summary

SOTI is seeking a Senior Account Manager to join our Sales team in Gurugram, India. The role focuses on acquiring new business and managing existing customer relationships, ensuring timely execution and profitable growth.

You will leverage your expertise in SaaS, strong communication, and negotiation skills to drive sales and collaborate with partners. A minimum of 5 years' experience in SaaS is required, along with familiarity with Android, Apple OS, and cloud technologies.

Qualifications

• 5+ years in SaaS experience required.
• Strong presentation, written, and oral communication skills are necessary.
• Experience in negotiating complex sales cycles is essential.

Responsibilities

• Build long-term relationships with customers to drive profitable growth.
• Acquire new business and manage existing customers and partners.
• Maximize revenue through Value Selling Sales Methodology.

Skills

SaaS

Web Demonstrations

Strong presentation skills

Complex sales negotiation

Android and Apple OS

Cloud (Azure and AWS)

Salesforce.com

Job description

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Profile Summary

Our people are our most important resource. We are currently looking for a Senior Account Manager to join our Sales team with a proven track record of successfully making a positive impact in his/her previous career. You are insanely curious and have a thirst for figuring out new technologies.

Responsibilities

• The Account Manager will be responsible to build long-term relationships with customers and partners to drive profitable growth for SOTI. You will interact with key internal and external stakeholders in order to ensure timely execution for our customers. Account managers may be in charge of finding new business, assigning prospects, giving accounts, or a combination thereof. Tasks may involve project management, strategic planning, sales support, product design, service application, logistics, and marketing.
• Acquire new business and manage existing SOTI direct customers, as well as top platinum-tier partners in APAC. Responsibilities include but not limited to; sales, operations, marketing, and training with a precise focus on aggressive growth in revenue through building a strong & quality sales pipeline.
• Maximize SOTI revenue by increasing the size of the deal through Value Selling Sales Methodology. Serve as the senior, stateful account executive responsible for leading and obtaining large, complex APAC accounts with the involvement and collaboration of our top-tier partners.
• Lead as the account manager, the extended SOTI team(s) the full business cycle for complex business and value-based campaigns (including strategies in business development, successful marketing themes, SOTI differentiators, creating marketing material and presenting to executives, negotiation of commercial agreements, leading pricing models and strategies to SOTI leadership.
• Leverage the partner ecosystem to influence and ensure success with our strategic customers including creating credible plans to support SOTI's vision in the customer's landscape, focused on delivering value as part of the route map to help self-fund the transformation (ROI).
• Model and architect what a strategic relationship with SOTI would look like across the partnership lifecycle, including identifying trends and cross-industry solutions that will differentiate SOTI as a mobility platform leader & visionary.

What you’ll do?

• Create and deliver value assessments (ROI) to customers and prospects
• Prospect for new opportunities via Cold Calling, email, social media…etc.
• Conduct product demonstrations to partner sales teams, new potential customers, and different business units within the existing customer base
• Conduct Partner and customer Quarterly Business Reviews
• Manage pipeline and update opportunities daily/weekly
• Record all activity (phone, email, meetings) via CRM
• Provide a high level of forecast accuracy and maintain a hygienic 90-day forecast
• Manage (as project lead) pre-sales engineers in customer POCs
• Sales Training on selling methodology, and value propositions on SOTI solutions for partners via web and onsite.
• Manage customer and partner escalations with our Support Teams
• Assist in corporate communications to partners and customers with SOTI legal/customer/partner legal documents or issues
• Work with Licensing Team to process orders and deliver license keys in an efficient manner
• Create and present Quarterly Territory Plans to Leadership & outcomes of previous/ongoing programs
• Work closely with Field Marketing and partners marketing staff to collaborate on a strategy for growth, execution, and measurement of success
• Assist with Marketing Campaigns
• Help coordinate on-site training with partner customer base (existing and new logo) to drive SOTI product awareness and build a quality sales pipeline.
• Attend industry events and tradeshows as SOTI Representative

Experience You’ll Bring

• 5+ years in SaaS
• Experienced in Web Demonstrations
• Strong presentation, written, and oral communications skills
• Experienced in negotiating complex sales cycles
• Familiar with Android and Apple operating systems
• Understanding of Cloud (Azure and AWS)
• Proficient with Salesforce.com
• APAC Travel needed up to 35% per month

If you want to bring your ideas to life, apply at SOTI today.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.