Account Manager

airtel; Ernakulam; On-site; INR 300,000 - 700,000; Full time

Job summary

Airtel in Kerala seeks an Account Manager to drive Data, Voice and Fixed Line sales with existing and new customers. You will be the single point of contact and build long-lasting relationships while achieving CMS and RMS growth.

Responsibilities include acquiring new accounts, cross-selling multi-product lines, negotiating contracts, and ensuring timely delivery of Airtel solutions tailored to client needs.

Qualifications

• Graduate qualification is required.
• 1–5 years of sales/account management experience.
• Age up to 30 years.

Responsibilities

• Build and maintain strong client relationships.
• Negotiate and close orders to maximize revenue.
• Develop new business through upsell and cross-sell.
• Ensure timely delivery of solutions as per client needs.

Skills

Persuasive communication

Sales and service orientation

Empathy

Tech orientation

Analytical skill

Presentability

Education

Graduate

Job description

Job Description - Account Manager

Purpose of the Job

The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts.

Key Deliverables

• Deliver Data, Voice and Fixed Line installation as per assigned targets
• New account break-in (hunting) for Data, Voice and Fixed Line.
• Cross-sell multi-product lines in existing and new customer
• Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity
• Be aware of competition plans & collect insights for market intelligence
• Monitor competition's customer offerings and planning sales interventions for different class of clients.

Role Details

• Build and maintain strong, long lasting client relationships
• Negotiate and close orders/contracts to maximize revenue
• Develop new business through upsell and cross-sell with existing clients
• Ensure timely and successful delivery of our solutions as per client needs

Profile

• Min Qualification: Graduate
• 1-5 years exp
• Age: upto 30 years
• Target Org: ISP/ SI (HP/Dell), FSEs from Telcos, Wireline, IT/ITeS, BFSI, any relationship based selling

Competencies

• Persuasive communication skills
• Sales and Service orientation
• Empathy
• Tech Orientation
• Analytical skill
• Presentability