Account Manager

Dentsu Amplifi India Private Limited; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

dentsu in Bengaluru is seeking a proactive Account Manager with agency experience to manage client relationships, drive project delivery, and support business growth. You will be the primary contact for clients and coordinate with Strategy, Production, Post-Production, and Project Management teams to ensure seamless execution.

The role emphasizes strong communication, multi-client ownership, and the ability to identify bottlenecks, drive revenue through follow-ups and upselling, and maintain

Qualifications

• Prior experience in Account Management within an advertising/digital agency.
• Strong client servicing and stakeholder coordination skills.
• Ability to manage multiple clients and projects in a fast-paced environment.
• Excellent communication, negotiation, and problem-solving abilities.

Responsibilities

• Act as the primary point of contact for assigned clients and manage end-to-end client relationships.
• Coordinate with Strategy, Production, Post-Production, and Project Management teams to ensure timely project delivery.
• Manage timelines, identify bottlenecks, and resolve execution challenges.
• Drive revenue growth through regular client follow-ups, lead conversions, and upselling opportunities.
• Manage operational activities, including invoice follow-ups and internal coordination.
• Develop and implement efficient workflows and project tracking systems across teams.
• Monitor client satisfaction and manage expectations through clear communication.

Skills

Account management

Client servicing

Stakeholder coordination

Project management

Negotiation

Problem-solving

Job description

Job Description

We are looking for a proactive and client-focused Account Manager with prior advertising agency experience to manage client relationships, drive project delivery, and support business growth. The ideal candidate should have strong communication and coordination skills, the ability to manage multiple accounts, and a hands‑on approach to ensuring seamless execution.

Key Responsibilities

• Act as the primary point of contact for assigned clients and manage end‑to‑end client relationships.
• Coordinate with Strategy, Production, Post‑Production, and Project Management teams to ensure timely project delivery.
• Manage project timelines, identify bottlenecks, and proactively resolve execution challenges.
• Drive revenue growth through regular client follow‑ups, lead conversions, and upselling opportunities.
• Manage operational activities, including invoice follow‑ups, documentation, and internal coordination.
• Develop and implement efficient workflows and project tracking systems across teams.
• Monitor client satisfaction and ensure effective communication and expectation management.

Requirements

• Prior experience in Account Management within an advertising/digital agency (brand‑side experience is not preferred).
• Strong client servicing, relationship management, and stakeholder coordination skills.
• Ability to manage multiple clients and projects in a fast‑paced environment.
• Excellent communication, negotiation, and problem‑solving abilities.
• Strong ownership mindset with the ability to independently drive deliverables and deadlines.

Location: Bangalore

Brand: Amplifi

Time Type: Full time

Contract Type: Permanent

About dentsu

For over 120 years, innovation has been a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good.

Sustainability is a vital part of our business and an important area of focus for our clients. We're leading the way - helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

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