Associate Manager - Account Management

Dentsu One Private Limited; Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Dentsu India is seeking an Associate Manager – Account Management to lead day-to-day client relationships, drive campaign execution across digital platforms, and collaborate with cross-functional teams.

You will manage end-to-end campaigns, coordinate with Creative, Strategy, Media, Content, and Production, and ensure timely delivery while meeting business objectives. 3+ years of agency experience and Malayalam language proficiency preferred.

Qualifications

• 3+ years of experience in Account Management/Client Servicing within an advertising or digital agency.
• Strong experience handling digital marketing campaigns, with exposure to social media, content, influencer marketing, and integrated campaigns.
• Basic understanding of mainline advertising.
• Excellent client management, project management, and stakeholder management skills.
• Strong communication and presentation skills.
• Malayalam-speaking candidates are preferred.

Responsibilities

• Serve as the primary point of contact for assigned client accounts and build strong client relationships.
• Manage end-to-end execution of integrated marketing campaigns across digital platforms.
• Coordinate with Creative, Strategy, Media, Content, and Production teams to ensure timely project delivery.
• Develop project timelines, manage campaign workflows, and ensure quality execution.
• Support campaign planning, client presentations, review meetings, and brainstorming sessions.
• Monitor campaign performance and work with internal teams to identify optimization opportunities.
• Ensure deliverables meet client expectations, timelines, and business objectives.
• Maintain strong stakeholder communication and proactively resolve client queries.

Skills

Account management

Client servicing

Digital marketing campaigns

Stakeholder management

Communication & presentation

Malayalam language

Job description

Job Description: Dentsu International comprises of five leadership brands - Carat, Dentsu Creative, dentsu X, iProspect, and Merkle, each supported by its specialist divisions and scaled services.

With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated specialists.

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses.

With best-in-class services and solutions in Media, CXM (Customer Expeclients in finance, banking, NBFCs, or financial services rience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.

Role Summary

Designation: Associate Manager – Account Management

Job Location: Bengaluru

Experience: 3+ years of agency experience in digital account management, client servicing, or digital marketing.

The ideal candidate should have a strong digital background with exposure to integrated marketing campaigns and a working understanding of mainline advertising. This role requires managing day-to-day client relationships, driving campaign execution, and collaborating with cross-functional teams to deliver impactful marketing solutions.

Key Accountabilities

• Serve as the primary point of contact for assigned client accounts and build strong client relationships.
• Manage end-to-end execution of integrated marketing campaigns across digital platforms.
• Coordinate with Creative, Strategy, Media, Content, and Production teams to ensure timely project delivery.
• Develop project timelines, manage campaign workflows, and ensure quality execution.
• Support campaign planning, client presentations, review meetings, and brainstorming sessions.
• Monitor campaign performance and work with internal teams to identify optimization opportunities.
• Ensure deliverables meet client expectations, timelines, and business objectives.
• Maintain strong stakeholder communication and proactively resolve client queries.

Qualifications & Requisite Skills

• 3+ years of experience in Account Management/Client Servicing within an advertising or digital agency.
• Strong experience handling digital marketing campaigns, with exposure to social media, content, influencer marketing, and integrated campaigns.
• Basic understanding of mainline advertising.
• Excellent client management, project management, and stakeholder management skills.
• Strong communication and presentation skills.
• Ability to work in a fast-paced agency environment and manage multiple projects simultaneously.
• Malayalam-speaking candidates are preferred.
• Prior experience handling finance, banking, NBFC, or financial services clients will be an added advantage.

Location: India - Karnataka - Bengaluru - Richmond Road - Alyssa Building - Level 1

Brand: Dentsu Creative

Time Type: Full time

Contract Type: Permanent

About dentsu

For over 120 years, innovation is a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good.

Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.

Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits.

We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the line.

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