Account Manager

Dentsu International Americas; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Amplifi, a Dentsu brand in Bengaluru, is seeking an Account Manager to own end-to-end client relationships and deliver seamless campaigns.

You will coordinate with Strategy, Production, Post-Production, and Project Management teams to ensure timely delivery, drive revenue via upselling, and manage invoices and documentation in a fast-paced environment.

Qualifications

• Experience in Account Management within an advertising/digital agency.
• Strong client servicing, relationship management, and stakeholder coordination.
• Ability to handle multiple clients and projects in a fast-paced environment.
• Excellent communication, negotiation, and problem-solving skills.
• Strong ownership mindset with ability to drive deliverables and deadlines.

Responsibilities

• Act as the primary point of contact for assigned clients and manage end-to-end client relationships.
• Coordinate with Strategy, Production, Post-Production, and Project Management teams to ensure timely project delivery.
• Manage project timelines, identify bottlenecks, and proactively resolve execution challenges.
• Drive revenue growth through regular client follow-ups, lead conversions, and upselling opportunities.
• Manage operational activities, including invoice follow-ups, documentation, and internal coordination.
• Develop and implement efficient workflows and project tracking systems across teams.
• Monitor client satisfaction and ensure effective communication and expectation management.

Skills

Client servicing

Relationship management

Stakeholder coordination

Communication

Negotiation

Problem-solving

Ownership mindset

Job description

Job Description

We are looking for a proactive and client-focused Account Manager with prior advertising agency experience to manage client relationships, drive project delivery, and support business growth. The ideal candidate should have strong communication and coordination skills, the ability to manage multiple accounts, and a hands-on approach to ensuring seamless execution.

Key Responsibilities

• Act as the primary point of contact for assigned clients and manage end-to-end client relationships.
• Coordinate with Strategy, Production, Post-Production, and Project Management teams to ensure timely project delivery.
• Manage project timelines, identify bottlenecks, and proactively resolve execution challenges.
• Drive revenue growth through regular client follow-ups, lead conversions, and upselling opportunities.
• Manage operational activities, including invoice follow-ups, documentation, and internal coordination.
• Develop and implement efficient workflows and project tracking systems across teams.
• Monitor client satisfaction and ensure effective communication and expectation management.

Requirements

• Prior experience in Account Management within an advertising/digital agency (brand-side experience is not preferred).
• Strong client servicing, relationship management, and stakeholder coordination skills.
• Ability to manage multiple clients and projects in a fast-paced environment.
• Excellent communication, negotiation, and problem-solving abilities.
• Strong ownership mindset with the ability to independently drive deliverables and deadlines.

Location

Bangalore

Brand

Amplifi

Time Type

Full time

Contract Type

Permanent