Account Executive, Conversational AI / Chatbots (India + International)

Steps AI, Inc.; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Direct work with founders

Uncapped commission

Job summary

Steps AI is seeking an Account Executive for Conversational AI / Chatbots, with 3-5 years in B2B SaaS sales. You will own the end-to-end sales cycle for mid-market to enterprise accounts in India and international markets, including discovery, demos, pilots and contract negotiation.

You will build ROI cases demonstrating improvements in conversion, cart recovery and support metrics, targeting CX leaders, e-commerce brands and D2C players.

Qualifications

• 3-5 years in B2B SaaS sales
• Experience closing high-value deals (₹5L+ / $10K+ ACV)
• Close collaboration with CX, Growth and E-commerce teams
• Experience with Indian and international buyers (US/UK) is a plus

Responsibilities

• Manage entire sales cycle from discovery to contract
• Build ROI cases around client value and outcomes
• Engage Heads of CX, Growth, E-commerce and CXOs of target accounts
• Run pilots and convert to annual contracts
• Coordinate with product for integrations (Shopify, CRMs)
• Maintain accurate pipeline in CRM
• Mentor SDRs on discovery and objections

Skills

B2B SaaS sales

Closing high-value deals

Account management

Lead qualification

Negotiation

CRM proficiency

Tools

CRM (Salesforce)

Job description

Account Executive, Conversational AI / Chatbots (India + International)

Company: Steps AI (stepsai.co)

Location: Hyderabad (on-site, full-time)

Experience: 3-5 years

Markets: India, US, UK and other international markets

About Steps AI

Steps AI builds AI agents that run sales and support conversations for businesses on website chat, WhatsApp and Instagram, and now on phone calls through AI voice agents. Our team generates a strong flow of meetings. We're hiring an experienced closer to turn the high-value ones into revenue.

The role

You'll own the chat AI sales cycle for mid-market and enterprise accounts, from discovery to signed contract. You'll work with the companies our SDR and ABM team bring in, and with accounts you source yourself. You'll also become the team's go-to expert on selling conversational AI.

What you'll do

• Take qualified meetings through to close: discovery, use-case mapping, demos, pilots, proposals, negotiation and contract
• Build ROI cases around conversion lift, cart recovery, support ticket reduction and response times
• Sell to Heads of CX, Growth, E-commerce, Digital and Marketing, and CXOs, at D2C, e-commerce, retail, edtech, BFSI and consumer brands
• Run pilots with clear success measures and turn them into annual contracts
• Handle integration questions (Shopify, CRMs, helpdesks, WhatsApp Business API) with support from the product team
• Look for chances to sell our voice AI agents to chatbot customers
• Keep pipeline and forecasts accurate in the CRM
• Coach SDRs on discovery and handling objections for conversational AI deals

What we’re looking for

• 3-5 years in B2B SaaS sales, with at least 2 years as an AE closing deals
• Has sold chatbots, conversational AI, WhatsApp Business solutions, CX or helpdesk SaaS
• A record of closing high-value deals (₹5L+ / $10K+ ACV) and meeting quota, with numbers you can show
• Understands how D2C and e-commerce brands make money and where their customer experience loses sales
• Has run multi-month sales cycles with several decision-makers
• Has sold to Indian companies; experience with US/UK buyers is a strong plus
• Strong at presenting and negotiating with senior executives
• Based in Hyderabad or willing to relocate, and comfortable working on-site from our office
• Has sold to Shopify Plus brands or into the US/UK e-commerce market

What you'll get

• Competitive fixed pay plus uncapped commission
• Direct work with the founders
• A path to Senior AE or Head of Sales
• Experience selling both chat and voice AI agents