Account Executive - Enterprise, India

Bik.ai; Bengaluru; On-site; INR 900,000 - 1,800,000; Full time

Job summary

BIK.ai, a leading full-stack CRM for D2C brands, is seeking a senior Enterprise Sales professional to win India's largest D2C and retail brands for BIK and Manifest AI. You will manage full-cycle enterprise deals from discovery to signed contract, engaging cross-functional stakeholders and driving measurable customer outcomes.

You will own a named set of enterprise brands, build a robust pipeline, run multi-stakeholder negotiations, and convert pilots into annual contracts, with quarterly

Qualifications

• 5-8 years in B2B SaaS sales
• Experience closing six- and seven-figure INR enterprise deals
• Strong network among India's D2C, retail or ecommerce leadership

Responsibilities

• Own a named list of enterprise brands and build pipeline
• Run full cycle: discovery, multi-stakeholder mapping, demos, pilots, commercials and close
• Sell outcomes (automation rate, cost per resolution, WhatsApp revenue)
• Land accounts using CX audit and paid pilots, convert pilots into annual contracts
• Collaborate with solutions/pre-sales on scoping, security reviews and proposals
• Cultivate relationships with agencies, Shopify and platform partners
• Forecast accurately in HubSpot weekly

Skills

Enterprise sales

Negotiation

CX/marketing automation

D2C/retail knowledge

Quota attainment

Presentation to CXOs

Tools

HubSpot

Job description

We are building the best automation company for retail and ecommerce brands. Our mission: increase Earth's GMV.

• Manifest AI is an agentic builder platform (Agent Studio) that lets brands build their own AI agents without code, across storefront, WhatsApp, Instagram, email and post-purchase. 500+ brands run on it.
• BIK.ai is a full-stack CRM for D2C brands: helpdesk, marketing automation and an AI agent builder in one.

We went from zero to ~$7M ARR in about three years. We are backed by Y Combinator and Peak XV (formerly Sequoia India), with leadership in New York and the core team in India.

What we look for in everyone: ownership without being asked, speed, comfort with ambiguity, and a bias for measurable customer outcomes over activity.

Job Summary

Location - Mumbai / Bengaluru / Delhi NCR, with travel to customer offices

About the Role

You win India's largest D2C and retail brands for BIK and Manifest AI, running full-cycle enterprise deals from first meeting to signed contract.

Key Responsibilities

• Own a named list of enterprise brands (large D2C, omnichannel retail, marketplaces-plus-D2C) and build pipeline into them.
• Run the full cycle: discovery, multi-stakeholder mapping (CMO, CX head, CTO, procurement), demos, pilots, commercials and close.
• Sell outcomes, not features: automation rate, cost per resolution, repeat revenue on WhatsApp, influenced revenue.
• Use our free CX audit and paid pilots to land accounts, then convert pilots into annual contracts.
• Work with solutions and pre-sales on scoping, security reviews and custom agent proposals.
• Build relationships with agencies, Shopify and platform partners, and system integrators that influence enterprise buyers.
• Forecast accurately in HubSpot every week.

What we are looking for

• 5-8 years in B2B SaaS sales, with a track record of closing six- and seven-figure INR enterprise deals.
• Existing network among India's D2C, retail or ecommerce leadership.
• Experience with long, multi-stakeholder sales cycles and procurement.
• Strong understanding of CX, marketing automation or WhatsApp commerce in India.
• Comfortable presenting to CXOs and negotiating commercials independently.
• Quota-carrying history with numbers you can share (quota, attainment, average deal size).

Nice to have

• Familiarity with a structured sales methodology (MEDDICC or similar).
• Experience selling in a competitive B2B SaaS landscape, particularly across CX, marketing automation, conversational AI, or customer engagement platforms.

Success Metrics: First 6 Months

• Pilots started and pilot-to-annual conversion rate.
• New enterprise ARR closed against quota.