Account Executive

Digital Refresh Networks; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Digital Refresh Networks is seeking an Account Management Executive in Mumbai to drive client partnerships and delivery. You will leverage CRM systems and AI tools to identify opportunities, tailor outreach, and manage campaigns with cross-functional teams.

Ideal candidates will have 2–3 years in account management, strong communication, and the ability to juggle multiple campaigns for diverse brands, ensuring client satisfaction and growth.

Qualifications

• 2-3 years of account management or related experience.
• Proficiency with CRM and AI tools like HubSpot AI, Apollo, ChatGPT, Notion AI.
• Solid understanding of digital marketing and client relationships.
• Excellent communication, presentation, and negotiation skills.
• Ability to manage multiple clients and campaigns with confidence.

Responsibilities

• Leverage AI tools and analytics to identify business opportunities, forecast trends, and personalize client outreach.
• Collaborate with creative, strategy, and performance teams to deliver campaigns that meet expectations.
• Pitch presentations, proposals, and strategic discussions with clients.
• Track project performance, timelines, and budgets to align with objectives.
• Work with leadership to develop growth strategies for key accounts.
• Stay informed on market trends and competitor insights to add value to client interactions.

Skills

CRM proficiency

AI tools (HubSpot)

Digital marketing

Client management

Communication skills

Tools

HubSpot AI

Apollo

ChatGPT

Notion AI

Job description

We at Digital Refresh Networks partner with brands to craft stories, build identities, and design campaigns that connect with people. We thrive on collaboration, innovation, and work that makes an impact, making sure every idea gets the attention it deserves. Over the past decade, we’ve built campaigns for 200+ brands, teamed up with passionate creators, and grown into a family of 100+ innovators. By blending creativity, culture, and technology, our team of strategists, designers, and storytellers craft brand experiences that spark attention and build connections. Whether shaping the first impression for a young brand or reimagining the story of a household name, we deliver ideas that cut through the noise and leave a mark.

Role: Account Management Executive

Vacancy: 02

What will you do?

• Leverage AI tools and analytics to identify business opportunities, forecast trends, and personalize client outreach.
• Collaborate with creative, strategy, and performance teams to deliver insight-driven campaigns that exceed expectations.
• Pitch presentations, proposals, and strategic discussions with clients.
• Track project performance, timelines, and budgets to ensure alignment with business objectives.
• Collaborate with the leadership team to develop growth strategies for key accounts.
• Stay on top of market trends and competitor insights to add value to every client interaction.

What are we looking for?

• 2-3 years of experience in account management, client servicing, or business development (preferably in a digital/creative agency).
• Proficiency with CRM and AI tools (HubSpot AI, Apollo, ChatGPT, Notion AI, etc.) for lead management and insight generation.
• Strong understanding of digital marketing, branding, and client relationship management.
• Excellent communication, presentation, and negotiation skills.
• Proven ability to handle multiple clients and campaigns with confidence and clarity.
• A proactive mindset, attention to detail, and a passion for creating meaningful client experiences.