Senior Account Executive

Publicis Groupe; Gurugram District; On-site; INR 500,000 - 700,000; Full time

Job summary

Publicis Groupe in India (Gurugram) is seeking a proactive Senior Account Executive to manage day-to-day servicing of digital accounts and client relationships. You will coordinate with internal teams to ensure timely delivery of campaigns and provide updates on ongoing projects.

The role requires 1–3 years in client servicing or digital marketing, with a strong understanding of social media, content calendars, and digital workflows.

Qualifications

• 1-3 years of experience in client servicing or digital marketing.
• Experience on digital-first or integrated marketing accounts.
• Strong understanding of social media platforms and content calendars.
• Excellent verbal and written communication.
• Ability to manage multiple projects in a fast-paced agency.

Responsibilities

• Serve as primary point of contact for day-to-day client communication and relationship management.
• Handle routine client conversations independently and provide timely updates on ongoing projects and campaigns.
• Understand client requirements and translate briefs to internal teams.
• Manage and maintain content calendars, campaign trackers, and project timelines.
• Coordinate with Creative, Copy, Design, Media, Strategy, Influencer, and Production teams to ensure timely delivery of assets and campaigns.
• Follow up with cross-functional teams to ensure deliverables are completed as per timelines.
• Monitor campaign execution and support reporting, status updates, and performance reviews.
• Ensure all client requests are documented, communicated, and executed accurately.
• Support Account Managers in planning, campaign rollout, and overall account management.
• Track project status, identify potential delays, and proactively communicate solutions.

Skills

Client servicing

Account management

Digital marketing

Social media

Coordination

Communication

Project management

MS Office

Google Workspace

Job description

We are looking for a smart, proactive, and client-focused Senior Account Executive to manage day-to-day servicing of digital accounts. The ideal candidate should be confident in handling client interactions, understanding digital marketing deliverables, coordinating with internal teams, and ensuring smooth execution of campaigns and ongoing projects.

Key Responsibilities

• Serve as the primary point of contact for day-to-day client communication and relationship management.
• Handle routine client conversations independently and provide timely updates on ongoing projects and campaigns.
• Understand client requirements and translate briefs effectively to internal teams.
• Manage and maintain content calendars, campaign trackers, and project timelines.
• Coordinate with Creative, Copy, Design, Media, Strategy, Influencer, and Production teams to ensure timely delivery of assets and campaigns.
• Follow up with cross-functional teams to ensure deliverables are completed as per agreed timelines.
• Monitor campaign execution and support reporting, status updates, and performance reviews.
• Ensure all client requests are documented, communicated, and executed accurately.
• Support Account Managers in planning, campaign rollout, and overall account management.
• Track project status, identify potential delays, and proactively communicate solutions.

Requirements

• 1-3 years of experience in Client Servicing, Account Management, or Digital Marketing.
• Prior experience working on digital-first or integrated marketing accounts.
• Good understanding of social media platforms, content calendars, campaign execution, and digital workflows.
• Strong coordination and stakeholder management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced agency environment.
• Detail-oriented with strong organizational and follow‑up skills.
• Proficiency in Microsoft Office Suite, Google Workspace, and project management tools.

Preferred Attributes

• Smart, confident, and client-facing personality.
• Ability to independently manage BAU client conversations and routine requests.
• Strong ownership mindset and problem‑solving approach.
• Experience working with multiple internal teams and external stakeholders.

Understanding of social media content planning and digital campaign execution is a must.