Account Director

WhiteSlips Job Management Consultants; Delhi; On-site; INR 900,000 - 1,500,000; Full time

Job summary

WhiteSlips Job Management Consultants in Delhi, India is seeking a results-driven Account Manager to own a portfolio of customer accounts from initial engagement through deployment and renewal. You will partner with cross-functional teams to build complex programs and manage revenue forecasts.

The role requires strategic thinking to drive account plans, track metrics, and contribute to product roadmap while supporting recruitment and culture initiatives within the company.

Responsibilities

• Manage a portfolio of customer accounts, developing and executing strategies for an account plan
• Support customer accounts from initial engagement to deployment and renewal
• Partner with solutions and research engineering to build and execute complex customer programs and projects
• Own a revenue target
• Manage revenue forecasts
• Analyze key account metrics to create reports and provide insights to stakeholders
• Monitor industry landscape to contribute to product roadmap and corporate strategies
• Collaborate with solutions, marketing, communications, operations, finance, product management, and engineering
• Support recruitment and onboarding of teammates
• Support development of company culture

Job description

• Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
• Support your customer accounts from initial engagement to successful deployment and through to renewal
• Partner with solutions and research engineering to build and execute complex customer programs and projects
• Own a revenue target
• Manage revenue forecasts
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders
• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
• Support the recruitment and onboarding of other teammates
• Support the development of company culture