Account Director

dentsuaegis; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Dwa is seeking an experienced Account Director as Client Lead in Bangalore to own the account from concept to delivery. You will unite strategy, creative, and execution across Dentsu B2B, ensuring end-to-end accountability and strong client relationships at senior levels.

You will drive P&L, mentor a growing team, and push opportunities for revenue expansion while maintaining rigorous QA and budgeting discipline.

Qualifications

• Graduate / post-graduate in Business Management or related field.
• 10+ years in client relationship management, with at least 3 years in B2B.
• Proven ability to solve B2B client problems end to end, from concept to delivery.
• Strong relationships with senior business, sales, and marketing executives.
• Excellent communication and interpersonal skills.

Responsibilities

• Act as the Client Lead - single accountability for the account.
• Develop client relationships across business, sales, and marketing stakeholders.
• Deliver targeted P&L across the account portfolio.
• Translate client objectives into effective solutions.
• Identify and pitch new opportunities to expand the relationship.
• Lead concept-to-delivery lifecycle with internal teams.
• Manage Account Managers and Executives; train junior staff.
• Drive additional revenue through account growth.
• Oversee budgeting and account planning; ensure QA adherence.

Skills

Client leadership

P&L management

B2B marketing

Stakeholder management

Team leadership

Strategic thinking

Relationship building

Analytical mindset

Communication skills

Negotiation

Education

Business Management degree

Tools

Excel

PowerPoint

Job description

We are looking for a highly qualified Account Director to take on the role of Client Lead - the single point of accountability for solving a client's B2B business problems, whatever form they take. The AD is not a specialist in one narrow service; s/he is expected to understand a client's business, sales, and marketing objectives holistically, and to bring together the right mix of strategy, creative, and execution capabilities from across Dentsu B2B to solve it - from concept to delivery.

The AD will own P&L responsibility for their account group, lead the professional development of their team, and build senior relationships with client stakeholders across business, sales, and marketing functions. The AD is expected to operate as a true consultant and partner to the client - proactively identifying problems, shaping solutions, and expanding the scope of the relationship over time.

Job Description:

• Act as the Client Lead - the single point of accountability for the account
• Create and foster client relationships across business, sales, and marketing stakeholders
• Deliver targeted P&L across the account portfolio
• Understand and translate client's business, sales, and marketing objectives into effective solutions
• Proactively identify and pitch new opportunities that expand the client relationship
• Lead the concept-to-delivery lifecycle of client engagements, partnering with internal specialist teams as needed
• Manage team - Account Managers and Account Executives
• Train and develop junior staff members
• Drive opportunities for additional revenue through account growth
• Budgeting and account planning
• Adherence to QA processes
• Other duties as required by Management

Qualifications and Skills

• Graduate / post-graduate in Business Management or related field
• Overall 10+ years' experience in client relationship management, with at least 3 years of dedicated B2B experience
• Proven ability to solve B2B client problems end to end - from concept through to delivery
• Successful track record of building relationships and managing engagements with senior business, sales, and marketing executives
• Strong customer service outlook with excellent communication and interpersonal skills
• Ability to quickly gain in-depth knowledge of customers' needs, requirements, and organisational structures
• Strong business, technical, and problem-solving skills
• Highly organised, with demonstrated ability to create and manage complex account plans, communicated in a straight-talking, open, and easily digestible manner
• Proven capacity to use analytics to drive optimisation and decision-making
• Advanced Excel & PowerPoint skills and relevant industry measurement tools
• Professional maturity, integrity, discipline, and a positive attitude

Location

Bangalore

Brand

Dwa

Time Type

Full time

Contract Type

Permanent