Academic Counselor

Counsel Union Pvt Ltd; Dadri; On-site; INR 223,000 - 402,000; Full time

Job summary

Counsel Union Pvt Ltd in Dadri, Uttar Pradesh invites a personable Academic Counselor to guide students and working professionals toward suitable psychology courses. You will assess needs, explain program details, and help learners choose paths aligned with career goals.

Responsibilities include counseling leads, following up via phone and email, maintaining CRM records, and collaborating with admissions to meet enrollment targets.

Qualifications

• Bachelor’s or Master’s degree in Psychology preferred.
• 6+ months experience in counseling or EdTech sales.
• Strong communication and listening skills.
• Familiarity with CRM tools and virtual communication platforms.

Responsibilities

• Counsel prospective candidates on suitable learning programs
• Conduct needs assessments to align academic and career goals
• Follow up on leads via phone, email, and other channels to drive enrollments
• Provide accurate information about course content, structure, duration, and outcomes
• Stay updated on EdTech trends and offerings for personalized guidance
• Collaborate with sales and marketing teams to meet enrollment targets
• Build and maintain relationships to ensure smooth onboarding
• Track and record all student interactions and status in CRM systems
• Offer post-enrollment support and resolve student queries

Skills

Communication

Active listening

Problem solving

Relationship building

Education

Bachelor’s/Master’s in Psychology

Tools

CRM tools

Video conferencing

Job description

Experience: Minimum 6 months of experience in Sales or Counseling

ABOUT THE COMPANY

Counsel Union is a leading provider of practical psychology courses in India, aimed at improving mental health and well-being. We are trusted and top-rated by our students for our comprehensive and effective programs. Our mission is to provide one-stop solutions for a better mental health and well-being. Visit our website to learn more about our courses and services.

JOB DESCRIPTION

Provide personalized academic counseling to help students and professionals choose the right courses based on their career goals, educational background, and interests in psychology.

RESPONSIBILITIES

• Counsel prospective candidates (students/working professionals/parents) on suitable learning programs
• Conduct detailed needs assessments to align academic and career goals
• Follow up on leads via phone, email, and other channels to drive enrollments
• Provide accurate information about course content, structure, duration, and outcomes
• Stay updated on EdTech trends and offerings for personalized guidance
• Collaborate with sales and marketing teams to meet enrollment targets
• Build and maintain relationships to ensure smooth onboarding
• Track and record all student interactions and status in CRM systems
• Offer post-enrollment support and resolve student queries

QUALIFICATIONS

• Bachelor’s/ Master's degree in Psychology Preferred
• 6+ months experience in counseling or EdTech sales
• Strong communication, listening, and problem-solving skills
• Familiarity with CRM tools and virtual communication platforms