Academic Counsellor ( B2C Sales )

Simplilearn; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Simplilearn Inside Sales Manager (IC Role) joins our B2C sales team focusing on the US market from our Bangalore base. You will drive new customer acquisition, manage relationships, and oversee end-to-end sales activities from lead conversion to post-sales support.

The role requires night shift work (6:30 PM–4:30 AM), strong communication skills, and a neutral accent for global customers. Office-based role at HSR Layout, Bengaluru, offering growth in a fast-paced learning ecosystem.

Qualifications

• Graduate in any discipline.
• Excellent communication skills, verbal and written.
• Night shift availability (6:30 PM–4:30 AM).
• Neutral accent for interacting with a global customer base.
• Work From Office in Bangalore (HSR Layout).

Responsibilities

• New Customer Acquisition.
• Conversion of leads from various marketing channels.
• Prepare short-term and long-term sales plans to reach goals.
• Consistently achieve revenue targets in line with objectives.
• Identify cross-selling/up-selling opportunities with existing customers.
• Generate references to increase the sales pipeline.
• Manage customer relationships and pass insights to product teams.
• Handle key account management and new account development.
• Oversee operations and reporting; manage pre- to post-sales support.

Skills

Lead generation

Sales planning

Revenue targets

Cross-selling

CRM management

Account management

Pre-sales support

Post-sales support

Education

Graduate degree

Job description

Position: Inside Sales Manager (IC Role)

About Simplilearn:

Simplilearn.com is the worlds largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 2000 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.

Who are we looking for?

This role would be part of the B2C sales function for our International Business Groups (US Market). He/she would drive the new customer acquisition, customer relationship management, Operations & reporting.

What should you do?

• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• dentifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

Requirements:

• Open to work between 6.30pm to 4.30am (Night Shift)
• Excellent communication skills (Verbal and Written)
• Graduate in any discipline
• Neutral Accent for Interacting with Global customer base
• Work From Office (Location: Bangalore -HSR Layout)