Academic Counsellor/Advisor

Fireblaze AI School; Nagpur District; On-site; INR 300,000 - 420,000; Full time

Job summary

An educational institution in Nagpur is seeking an Academic Counsellor to guide students and parents on suitable courses. The role involves counselling, sales conversion, and maintaining lead data in a CRM. Ideal candidates should have a Bachelor’s degree and 1–3 years of experience, along with strong communication and interpersonal skills.

Qualifications

• 1–3 years of experience in academic counselling, student support, or sales.
• Ability to understand student needs and articulate suitable academic solutions.
• Target-driven and self-motivated.

Responsibilities

• Counsel students and parents about various courses.
• Convert inquiries from multiple channels into admissions.
• Handle incoming calls and follow up with prospective leads.
• Coordinate with academic teams for enrolments.

Skills

Strong communication skills

Interpersonal skills

Presentation skills

Persuasion skills

CRM tools proficiency

MS Office proficiency

Education

Bachelor’s degree in any discipline

Job description

Fireblaze AI School is a part of Fireblaze Technologies which was started in April 2018 with a Vision to Up-Skill and Train in emerging technologies. Mission Statement “To Provide Measurable & Transformational Value To Learners Career” Vision Statement ““To Be The Most Successful & Respected Job-Oriented Training Provider Globally.” We Focus widely on creating a huge digital impact. Hence Our Strong Presence over Digital Platforms are a must have thing for use. Below Are the links to all the social media channels.

The Academic Counsellor is responsible for guiding students and parents regarding suitable courses and academic programs offered by the organization. The role includes counselling, sales conversion, follow-ups, and ensuring a smooth enrolment process. This position requires strong communication skills, product knowledge, and a consultative approach to understanding student needs.

Key Responsibilities

Counselling & Sales

• Counsel students and parents about various courses, career paths, program structures, and admission processes.
• Understand the academic goals, interests, and challenges of students to recommend the right course.
• Convert inquiries from multiple channels (calls, walk-ins, website leads, social media, etc.) into admissions.
• Achieve monthly and quarterly enrolment/sales targets.

Lead Management

• Handle incoming calls and follow up with prospective leads.
• Maintain and update lead data in the CRM system.
• Schedule and conduct counselling sessions (telephonic, online, or face-to-face).

Communication & Relationship Building

• Provide detailed program information and resolve queries promptly.
• Maintain strong rapport with students and parents to ensure satisfaction.
• Coordinate with academic and operations teams for enrolments and onboarding.

Events & Coordination

• Participate in seminars, webinars, workshops, and admission events.
• Provide feedback to marketing and product teams based on student interactions.

Requirements & Qualifications

• Bachelor’s degree in any discipline.
• 1–3 years of experience in academic counselling, student support, or sales (freshers with good communication can also apply).
• Strong communication and interpersonal skills.
• Ability to understand student needs and articulate suitable academic solutions.
• Target-driven, self-motivated, and able to work under pressure.
• Proficiency in MS Office and CRM tools.
• Strong presentation, persuasion, and follow-up skills.