Academic Counsellor

XYLEM LEARNING; Kozhikode district; On-site; INR 279,000 - 390,600; Full time

Job summary

An educational institution in Kerala is seeking a motivated Academic Counsellor to guide students in making informed academic and career choices. The ideal candidate will have a Bachelor's degree and strong communication skills. Responsibilities include providing counselling, promoting programs, meeting enrolment targets, and maintaining records. This full-time role is perfect for individuals with a passion for education and student success.

Qualifications

• Background in education, counselling, or sales is an advantage.
• Prior experience in academic counselling, telesales, or education-related roles preferred.

Responsibilities

• Provide academic and career guidance to students and parents.
• Engage regularly with prospective students and parents.
• Meet monthly and quarterly enrolment and revenue targets.
• Maintain accurate records of inquiries and counselling sessions.

Skills

Excellent verbal and written communication skills

Strong interpersonal skills

Target-driven

Persuasion and negotiation abilities

Education

Bachelor’s degree in any discipline

Job description

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We are looking for a motivated and student-focused Academic Counsellor to guide learners in making informed academic and career choices. The role requires a balance of counselling, communication, and sales skills to support students in their academic journey, promote programs effectively, and achieve enrolment goals.

Key Responsibilities

• Student Counselling
  • Provide academic and career guidance to students and parents.
  • Assess students’ performance, interests, and aspirations to suggest suitable pathways.
  • Clarify course requirements, learning outcomes, and career prospects.
• Program Guidance
  • Explain program structures, curriculum details, and benefits clearly.
  • Stay updated on industry trends, educational policies, and new program developments.
• Follow-Up & Conversion
  • Engage regularly with prospective students and parents through calls, emails, and in-person meetings.
  • Support applicants with documentation and ensure smooth completion of enrolment processes.
• Target Achievement
  • Meet monthly and quarterly enrolment and revenue targets.
  • Develop strategies to increase enrolments and achieve organizational goals.
  • Coordinate with faculty, admissions, and marketing teams for seamless counselling and enrolment.
  • Represent the institution in webinars, seminars, and workshops to promote academic programs.
• Record Management
  • Maintain accurate records of inquiries, counselling sessions, and enrolments.
  • Prepare and share periodic reports on counselling effectiveness and conversion rates.

Qualifications

• Bachelor’s degree in any discipline (mandatory).
• Background in education, counselling, or sales is an advantage.

Experience

• Prior experience in academic counselling, telesales, or education-related roles preferred (not mandatory).

Key Skills

• Excellent verbal and written communication skills.
• Strong interpersonal skills to build trust and rapport with students and parents.
• Target-driven with strong persuasion and negotiation abilities.

Seniority level

• Associate

Employment type

• Full-time

Job function

• E-Learning Providers

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