Academic Counsellor

Vedantu Innovations; Bengaluru; Vor Ort; INR 350.000 - 550.000; Vollzeit

Zusammenfassung

Vedantu Innovations in Bengaluru is seeking a dynamic admissions counselor to drive JEE/NEET program enrollments. You will conduct cold calls, handle inbound inquiries, and guide students and parents through course options, fees, and career decisions.

Responsibilities include managing the end-to-end sales cycle, consistent follow-ups to maximize admissions, maintaining CRM records, and delivering daily/weekly performance reports to the Team Leader.

Qualifikationen

• Excellent communication skills (verbal and written) in English and local language.
• Strong interpersonal skills with the ability to build rapport with customers.
• Persuasive and confident in pitching products or services.
• Ability to handle rejections positively and maintain a professional attitude.
• Basic computer skills and familiarity with CRM tools.
• Ability to work in a fast-paced environment and meet targets.

Aufgaben

• Conduct cold calls to prospective students and parents to introduce Vedantu's JEE/NEET programs.
• Handle inbound and outbound calls, understanding each student's goals, challenges and learning needs.
• Provide accurate, transparent information on courses, fees and academic offerings.
• Guide students and parents in making informed academic and career decisions.
• Manage the end-to-end sales cycle, from lead engagement and counseling to follow-up and enrollment.
• Follow up consistently with prospective leads to maximize admissions.
• Achieve weekly and monthly sales targets.
• Documentation & Reporting Maintain accurate records of leads, follow-ups and conversions in the CRM.
• Prepare and share daily and weekly performance reports with the Team Leader.

Kenntnisse

Communication skills

Interpersonal skills

Persuasive selling

Handling objections

CRM familiarity

Target orientation

Tools

CRM tools

Jobbeschreibung

Role & responsibilities

• Conduct cold calls to prospective students and parents to introduce Vedantu's JEE/NEET programs.
• Handle inbound and outbound calls, understanding each student's goals, challenges and learning needs.
• Provide accurate, transparent information on courses, fees and academic offerings.
• Guide students and parents in making informed academic and career decisions.
• Manage the end-to-end sales cycle, from lead engagement and counseling to follow-up and enrollment.
• Follow up consistently with prospective leads to maximize admissions.
• Achieve weekly and monthly sales targets.
• Documentation & Reporting Maintain accurate records of leads, follow-ups and conversions in the CRM.
• Prepare and share daily and weekly performance reports with the Team Leader.

Preferred candidate profile

• Excellent communication skills (verbal and written) in English and local language
• Strong interpersonal skills with the ability to build rapport with customers.
• Persuasive and confident in pitching products or services.
• Ability to handle rejections positively and maintain a professional attitude.
• Basic computer skills and familiarity with CRM tools.
• Ability to work in a fast-paced environment and meet targets.