Academic Advisor

NEXUS CONSULTING SOLUTIONS; Dehradun; On-site; INR 250,000 - 400,000; Full time

Job summary

NEXUS CONSULTING SOLUTIONS in Dehradun seeks a proactive Academic Counsellor for higher education programs. You will counsel students and parents on online UG/PG options, assess requirements, and guide them through admissions with a focus on targets.

You will handle CRM-based lead management, coordinate with admissions teams, and ensure a smooth enrolment experience. English and Hindi communication are essential, and a 6-day work week with occasional longer hours is expected.

Qualifications

• Experience in Academic Counselling, Admission Counselling, Inside Sales, or B2C Sales.
• Experience in EdTech, Online Education, or Higher Education preferred.
• Strong communication in English and Hindi (mandatory).
• Good convincing, negotiation, and interpersonal skills.

Responsibilities

• Handle inbound and outbound leads via calls, emails, and other channels.
• Counsel prospective students and parents regarding online UG and PG programs.
• Understand student requirements and recommend suitable academic programs.
• Convert leads into admissions by highlighting program benefits and career opportunities.
• Drive monthly admission and revenue targets.
• Guide students through admission and enrolment process.
• Assist with application forms, documentation, and fee payment procedures.
• Maintain lead records and follow-ups using CRM tools.
• Build strong relationships with prospective students and ensure a positive admission experience.

Skills

Communication

English

Hindi

Lead management

Target-driven

Tools

CRM software

Job description

Hiring: Academic Counsellor – Higher Education

Location : Dehradun

Industry: EdTech | Online Education | Higher Education

Employment Type: Full-Time

Locations: Jaipur & Bangalore

Work Mode: Work from Office

Working Days: 6 Days a Week

About the Role:

We are looking for enthusiastic and target-driven Academic Counsellors to join our growing higher education team. The role involves counselling prospective students and parents, understanding their educational requirements, recommending suitable UG/PG programs, and driving student admissions through effective communication and relationship management.

Key Responsibilities:

• Handle inbound and outbound leads through calls, emails, and other communication channels.
• Counsel prospective students and parents regarding online UG and PG programs.
• Understand student requirements and recommend suitable academic programs.
• Convert prospective leads into successful admissions by highlighting program benefits and career opportunities.
• Drive monthly admission and revenue targets.
• Guide students through the complete admission and enrolment process.
• Assist with application forms, documentation, and fee payment procedures.
• Maintain accurate lead records and follow-ups using CRM tools.
• Build strong relationships with prospective students and ensure a positive admission experience.

Candidate Requirements:

• Experience in Academic Counselling, Admission Counselling, Inside Sales, or B2C Sales.
• Experience in EdTech, Online Education, or Higher Education will be preferred.
• Strong communication skills in English and Hindi (mandatory).
• Good convincing, negotiation, and interpersonal skills.
• Ability to work in a target-driven environment.
• Basic knowledge of CRM tools and lead management.
• Comfortable working 6 days a week and extending working hours when required.