3. Content Marketing & Community Associate

eComSuite; India; On-site; INR 600,000 - 900,000; Full time

Job summary

eComSuite is seeking a hands-on Marketing Specialist to own customer stories, webinars, and digital campaigns, from interviews to publish-ready content. You’ll work directly with the Founder to shape voice, brand, and community for an AI-driven ecommerce platform.

Ideal candidates have an MBA in Marketing and 0–3 years of experience in content or brand marketing, social media, and event support. You’ll craft blogs, case studies, newsletters, and videos, plan campaigns, manage calendars, and

Qualifications

• MBA in Marketing required.
• 0–3 years of experience in content/brand marketing, digital marketing or related roles.
• Strong storytelling, interviewing, content writing and creative thinking abilities.

Responsibilities

• Interview customers to understand business challenges and success stories.
• Create blogs, case studies, newsletters, videos, and thought leadership content.
• Plan, promote, and host webinars, product demos, and virtual events.
• Plan and execute integrated marketing campaigns across LinkedIn, Instagram, Facebook, YouTube, X, WhatsApp, email, and webinars.
• Manage content and campaign calendars for launches and marketing initiatives.
• Repurpose interviews and events into reels, shorts, blogs and social content.
• Collaborate with Founder to build thought leadership and strengthen the eComSuite brand.
• Work with Product, Sales and Customer Success to convert insights into campaigns.
• Build relationships with customers and industry communities to boost engagement and referrals.
• Track performance and optimize marketing effectiveness.
• Take ownership of marketing initiatives from idea to execution and reporting.

Skills

Storytelling

Interviewing

Content writing

Content planning

Campaign planning

Education

MBA in Marketing

Tools

Canva

CapCut

Descript

Riverside

Job description

This is a high-impact, high-ownership role where you'll work directly with the Founderto build the voice, brand, and community of eComSuite.

You'll interact with customers, conduct interviews, host webinars, create engagingcontent, execute integrated marketing campaigns, and help establish eComSuite as atrusted AI platform for marketplace sellers.

From customer success stories and thought leadership to product launches and digitalcampaigns, you'll own end-to-end marketing initiatives that directly influence customerengagement, brand awareness, and business growth.

If you're passionate about storytelling, content marketing, digital campaigns, communitybuilding, and working in a fast-paced startup, this role offers an opportunity to learn,innovate, and make a meaningful impact from day one.

What You'll Do:

• Interview customers to understand their business challenges, success stories, andindustry insights.
• Create compelling customer stories, case studies, blogs, newsletters, videos, andthought leadership content.
• Plan, organize, promote, and host webinars, product demos, customer spotlightsessions, and virtual events.
• Plan, execute, and optimize integrated marketing campaigns across LinkedIn,Instagram, Facebook, YouTube, X, WhatsApp, email, webinars, and other digitalchannels.
• Manage the content and campaign calendar for product launches, feature updates,webinars, customer stories, and marketing initiatives.
• Repurpose customer interviews, webinars, and long-form content into reels, shortvideos, carousels, blogs, presentations, and social media content.
• Work closely with the Founder to build thought leadership and strengthen theeComSuite brand.
• Collaborate with Product, Sales, and Customer Success teams to convert customerinsights into impactful marketing campaigns and content.
• Build relationships with customers, partners, creators, and industry communities toincrease engagement, referrals, and brand awareness.
• Track campaign performance, analyze results, and continuously improve marketingeffectiveness.
• Take ownership of marketing initiatives from idea through execution and reporting.

What We're Looking For:

• MBA with a specialization in Marketing.
• 0–3 years of experience in Content Marketing, Brand Marketing, Digital Marketing,Social Media Marketing, Community Management, or a related role.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Strong storytelling, interviewing, content writing, and creative thinking abilities.
• Comfortable speaking with customers, hosting webinars, and representing the companyat virtual or in-person events.
• Good understanding of social media platforms, content marketing, and digitalmarketing fundamentals.
• Ability to independently plan, prioritize, and execute multiple marketinginitiatives.
• Self-motivated, creative, organized, and eager to learn in a fast-paced startupenvironment.
• Strong interest in AI, ecommerce, SaaS, startups, and emerging technologies.

Preferred Qualifications:

• Experience creating blogs, newsletters, videos, webinars, podcasts, or social mediacampaigns.
• Internship or work experience in a SaaS, ecommerce, AI, technology, or startupcompany.
• Experience managing brand or company social media accounts.
• Familiarity with AI-powered tools such as ChatGPT, Claude, Canva, CapCut, Descript,Riverside, or similar platforms.
• Basic knowledge of LinkedIn Ads, Meta Ads, YouTube promotions, email marketing, SEO,or marketing analytics.
• Portfolio showcasing writing samples, social media campaigns, videos, presentations,or other creative work.

Why Join eComSuite?

• Work directly with the Founder and play a key role in shaping the voice, brand, andmarket presence of eComSuite.
• Own customer storytelling, webinars, content marketing, digital campaigns, andcommunity initiatives from an early stage.
• Gain hands-on experience across brand marketing, digital marketing, AI, ecommerce,SaaS, and startup growth.
• Build marketing initiatives that solve real business challenges and createmeasurable business impact.
• Take ideas from concept to execution with significant ownership, autonomy, andlearning opportunities.
• Be part of a fast-growing AI startup where your work directly influences customersuccess and company growth.

If you're curious, creative, and passionate about storytelling, marketing, and buildingmeaningful customer relationships, we'd love to hear from you.

eComSuite values diversity and is committed to creating an inclusive environment for all employees.