16089 - Technical Consultant - ServiceNow AI-Enabled Data Management
Job Title: Technical Consultant - ServiceNow AI-Enabled Data Management
Required Qualifications
- Bachelors degree in Computer Science, Information Systems, Software Engineering, or a related field
- Strong written and verbal communication, collaboration, and stakeholder management skills
- Hands-on ServiceNow development experience, including Business Rules, Script Includes, Client Scripts, UI Actions, and Scheduled Jobs
- Experience configuring and developing solutions using ServiceNow Studio, Flow Designer, and IntegrationHub
- Experience designing and implementing REST and SOAP integrations with external systems
- Experience with ServiceNow data models, Import Sets, Transform Maps, data integrations, and large enterprise datasets
- Experience with IT Asset Management, Hardware Asset Management, CMDB, Product Model, or enterprise data-quality initiatives
- Experience delivering ServiceNow solutions involving IT Asset, Hardware Asset, CMDB, Product Model, or enterprise data management
- Strong understanding of data mapping, validation, transformation, normalization, and troubleshooting
- Working knowledge of relational databases and SQL for data analysis, queries, and reporting
- Experience with ServiceNow AI capabilities, such as Virtual Agent, Predictive Intelligence, and Now Assist
- Familiarity with generative AI, large language models, and prompt engineering
- Understanding of responsible AI principles, including data governance, bias awareness, transparency, security, and human oversight
- Familiarity with Git, version control practices, and structured software development standards
- Ability to independently troubleshoot complex ServiceNow, integration, and data-related issues
- Experience supporting system integration testing, product testing, UAT defect resolution, regression testing, and release-readiness activities
- Experience working within Agile or Scrum delivery environments
- Prior experience working in a consulting or client-facing delivery environment
Required ServiceNow Certifications
- CSA Certified System Administrator
- CAD Certified Application Developer
- CIS Certified Implementation Specialist Plus, at least one additional certification
Looking forward to your support and partnership.
Required Skills
Skill
Years
Months
JavaScript 8 0
HTML 8 0
CSS 8 0
ServiceNow AI 8 0
Technical Consultant 8 0
Enabled Data Management 8 0