Workshop Controller at Kia North Road

Joe Duffy Group; Dublin; On-site; EUR 38,000 - 48,000; Full time

Job summary

Joe Duffy Group in Dublin seeks a Workshop Controller to assist in managing service and repair work to maximise profitability. Responsibilities include running the work loading system, upselling value-added products, and maintaining professional standards.

The role requires a qualified technician/Mechanic with a full EU driving licence, strong English, numeracy and literacy, and prior motor-industry experience. Kerridge knowledge is a plus.

Qualifications

• Fluent English speaker with high numeracy and literacy skills.
• Full, clean EU driving licence is an absolute requirement.
• Qualified Technician/Mechanic with certificates is extremely desirable.

Responsibilities

• Workshop Control: Managing the workshop through efficient operation of the work loading system.
• Upselling: Selling value-added and incremental products through effective communication with customers, technicians, and team members.
• Professional Standards: Demonstrating due diligence, accuracy, and professionalism at all times.
• Data Processing: Recording and processing information on work carried out to customer vehicles via the work loading system.

Skills

Fluent English

Driving licence (EU)

Leadership

Numeracy

Literacy

Education

Technician/Mechanic certification

Motor industry experience

Tools

Kerridge system

Job description

An excellent opportunity has arisen for aWorkshop Controllerto join our team atKia North Road.

Role Overview

You will be responsible for assisting in the control of service and repair work carried out in the workshop to maximise service sales and profitability.

Key Responsibilities

• Workshop Control: Managing the workshop through efficient operation of the work loading system.
• Upselling: Selling value-added and incremental products through effective communication with customers, technicians, and team members.
• Professional Standards: Demonstrating due diligence, accuracy, and professionalism at all times.
• Data Processing: Recording and processing information on work carried out to customer vehicles via the work loading system.

Candidate Requirements

• Qualifications: Qualified Technician/Mechanic with certificates is extremely desirable.
• Communication: Fluent English speaker with high numeracy and literacy skills.
• Leadership: Proven persuasion skills combined with high levels of managerial ability.
• Experience: Previous motor industry and after-sales background is required.
• Technical Knowledge: High level of mechanical and technical expertise.
• Systems: Knowledge of the Kerridge system is desirable but not essential.
• Licence: Full, clean EU driving licence is an absolute requirement.