Warranty Administrator

McHale Plant Sales Limited; Limerick; On-site; EUR 28,000 - 36,000; Full time

Job summary

McHale Plant Sales Limited is seeking a Warranty Administrator to join our team. The role is office-based at our depots in Tipperary or Dublin, working alongside the sales and aftersales teams to handle warranty processes.

You will process warranty claims, file reports, manage warranty parts, register machines, and liaise with engineers. A background in warranty claims in heavy plant or construction equipment, strong technical ability, and solid Excel/ERP skills are required; full on‑the‑job

Qualifications

• Background in warranty claims environment, ideally in motoring, agricultural or construction equipment sectors.
• Strong technical ability and understanding of heavy plant and equipment operation.
• Competent with Excel and ERP systems, with good computer literacy.
• Willingness to learn, attention to detail and excellent organisational skills.

Responsibilities

• Process warranty claims in accordance with manufacturer guidelines and follow up as needed.
• Submit technical reports to manufacturers.
• Post credits received for warranty claims.
• Manage warranty parts and assist with parts recalls.
• File warranty documentation and maintain records.
• Register machines for warranty with manufacturers and on the company ERP system.
• Track and dispatch oil samples to the laboratory and assist with follow-up work.
• Liaise with engineers regarding equipment repairs.

Skills

Warranty claims experience

Strong technical knowledge of heavy PL

Attention to detail

Excellent organisational skills

Proficient in Excel

Tools

ERP systems

Excel

Job description

McHale Plant Sales are looking to recruit a Warranty Administrator to join our team.

The role is office-based and can be located at either our Tipperary or Dublin depots.

As part of a warranty team, you will work alongside our experienced sales and aftersales teams, gaining hands-on experience in:

Processing warranty claims in accordance with manufacturer guidelines and following up as needed.

Submitting technical reports to manufacturers.

Posting credits received for warranty claims.

Managing warranty parts and assisting with parts recalls.

Filing warranty documentation and maintaining records.

Registering machines for warranty with manufacturers and on the company ERP system.

Tracking and dispatching oil samples to the laboratory and assisting with follow-up work.

Liaising with engineers regarding equipment repairs.

The ideal candidate will satisfy the following requirements,

Have a background, or previous experience in a warranty claims environment, ideally in the motoring, agricultural or construction equipment sectors.

A strong technical ability and understanding of heavy plant and equipment operation or similar.

An individual with a strong level of computer literacy, who is competent in using excel and ERP systems.

A willingness to learn, attention to detail, and excellent organisational skills.

We offer full on-the-job training, a supportive team environment, and an excellent package for the successful applicant. This is your chance to start a rewarding career with McHale Plant Sales.