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McHale in Ireland is seeking an Agricultural Field Technician to join our team. This permanent, full-time position is based in Ireland and offers the chance to support dealer networks across our markets.
You will work on hydraulic and electrical systems, demonstrate products, train dealers, and travel internationally as needed. A background in agricultural engineering or mechanics is preferred, with a hands-on approach and strong communication skills.
At McHale, we strongly believe in creating an environment which fosters creativity and teamwork, where people can fully realise their true potential, allowing them to develop cutting edge agricultural solutions in line with worldwide customer needs.
With over 35 years’ worth of combined experience, today McHale is working harder than ever, to innovate, design and build the best products for a fast-changing world with a growing population.
At McHale, we strongly believe in creating an environment which fosters creativity and teamwork where people can fully realise their true potential, allowing individuals to develop cutting edge solutions.
McHale offers a complete and competitive package of benefits that demonstrates how much we care for employees and their families through every stage of life. We reward performance and hard work and offer life-long career growth opportunities.
Title: Agricultural Field Technician- Ireland
Agricultural Field Technician
Location: Ireland
Title: Agricultural Field Technician- Ireland
Agricultural Field Technician
McHale is an export driven manufacturer of agricultural grass harvesting machinery, located in Ballinrobe, Co. Mayo, Ireland. McHale products can be seen working in over 55 countries.
McHale is seeking to recruit an Agricultural Field Technician. This is a permanent, full-time position based in Ireland.This is an exciting opportunity for an ambitious agricultural engineer/mechanic to take on a dealer support role throughout Ireland.
I started in the company in 2000, following a season with a contractor in 1999, after finishing my degree in Institute of Technology Tralee. I saw an ad in the Irish Farmers Journal and applied.
I started on the assembly line of the 991 wrapper and after 18 months I moved to the UK into a service role until 2009. The UK is one of our largest markets, where our full range of equipment is used, so I gained knowledge there as the company expanded into balers. Following this, I moved back to Ballinrobe, where I started at the in-house service department.
What does your job entail?
As technical support and service is one of the company’s main priorities, the first part of the job is making sure that our importers, dealers and customers who require help with problems are able to get answers as quickly as possible. So during the busy season this means answering these queries and making sure problems are resolved. We have a team of technical people in all of our main markets and all the information from them is processed to eliminate problems from machines through the research and development department. In the off-peak season I cover the technical training for all our dealers and importers. This is done in-house or in the importer’s country.
What is your typical day like?
In season, it is answering calls and emails to resolve problems for importers, dealers and customers actually working in the field. Out of season, it is training or travelling to importers to do training there.
What are your favourite parts of the job?
From one day to the next it is never the same, constantly dealing with different people in all of our markets.
What are the greatest challenges in your job?
I guess trying to have solutions to problems to keep customers working. Different crops and unusual conditions in any of the 56 countries we are operating in, means the cause of a problem or the solution to that problem can differ from call to call.
Do you like your job?
After 22 years, I have to say I do. I have visited and operated our machines in most of the 56 countries that we export to. I have seen countries and parts of countries that I would never see otherwise. Coming from a sheep and suckler farm in southwest Kerry, I would never have thought that I would have gotten the opportunity and knowledge of agriculture from so many parts of the world.