Warehouse Manager - Dublin 15

McArdle Skeath Limited; Dublin; On-site; EUR 60,000 - 85,000; Full time

Job summary

McArdle Skeath Limited in Ireland seeks an experienced Warehouse Manager to lead pharmaceutical warehousing operations cross-functionally, ensuring safe, compliant, efficient service delivery. You will manage a sizeable team, oversee receiving, storage, dispatch, and value-added services, and act as the senior contact for customers while upholding GDP/GMP standards.

The role requires five+ years' leadership in warehousing or pharma, strong KPI management, experience with WMS and reporting tools,

Qualifications

• Five+ years of leadership in warehousing, logistics, or pharmaceutical operations.
• Experience managing sizeable teams through supervisors.
• Strong KPI management and reporting skills; knowledge of GDP/GMP.
• Experience supporting audits, CAPAs and change controls.

Responsibilities

• Lead, coach and develop a warehouse management team.
• Ensure safe, compliant and efficient pharmaceutical warehousing.
• Manage budgeting, labour, and costs; monitor P&L performance.
• Oversee receiving, storage, inventory, order fulfilment, returns and dispatch.
• Deliver customer SLAs through capacity planning and process controls.
• Collaborate with Quality, Engineering, Transport, Finance and Commercial teams.
• Present operational and financial performance to leadership.

Skills

Leadership

KPI management

WMS experience

Regulated logistics

Safety awareness

Audits CAPAs

Customer SLAs

Communication skills

Education

Third-level qualification

Lean Six Sigma

IOSH/NEBOSH

Tools

WMS

Job description

Founded in 1968 McArdle Skeath offer a unique supply chain management service portfolio within the areas of Transportation, Refrigeration, Storage and Value-Added Services. We are renowned for delivering innovative and customised services to our clients and our commitment to excellence and customer-centric approach have established us as a trusted partner in the industry.

About the Role:

We are recruiting for an experienced and motivated Warehouse Manager to join our team. This role will work cross functionally and be instrumental inleading safe, compliant, efficient and customer-focused pharmaceutical warehousing operations. The role is accountable for service delivery, people leadership, operational performance, regulatory compliance and controlled financial results.

Key role responsibilities:

Leadership & People

• Lead, coach and develop a high-performing warehouse management team.
• Create a culture of ownership, accountability, engagement and continuous improvement.
• Conduct performance reviews, development planning, coaching sessions and succession planning.
• Drive colleague engagement and foster a positive, inclusive and professional workplace culture.
• Ensure departmental structures and workforce plans remain robust and scalable to support business growth.
• Act as a role model for company values, professional conduct, operational discipline and safety.
• Manage employee relations matters consistently and in line with company policies.

Operations & Customer Service

• Oversee receiving, storage, inventory control, order fulfilment, returns, value-added services and dispatch.
• Deliver customer SLAs and internal standards through effective capacity, labour and resource planning.
• Maintain productivity, inventory integrity, service reliability and robust process controls.
• Act as a senior customer contact, lead service recovery and translate requirements into controlled processes.
• Collaborate with Quality, Engineering, Transport, Finance and Commercial teams.

Performance, Quality & Safety

• Establish and improve operational, quality, safety and financial KPIs; identify trends, assign ownership and escalation risks with recovery plans.
• Ensure compliance with SOPs, work instructions, customer requirements, GDP, GMP, training controls, audits, CAPAs and change controls.
• Champion product protection, data integrity and right-first-time execution.
• Promote a proactive safety culture through inspections, risk assessments, incident investigations, corrective actions and emergency preparedness.
• Own the warehouse budget and manage labour, overtime, consumables and controllable costs.
• Monitor P&L performance, productivity and cost-to-serve; identify sustainable savings and support customer onboarding and growth.
• Present clear operational and financial performance reports to the Senior Warehouse Co-Ordinator and senior leadership.

About You:

• At least five years’ leadership experience in warehousing, logistics, supply chain or pharmaceutical operations.
• Experience managing sizeable teams through supervisors or other leaders.
• Strong capability in KPI management, WMS and reporting tools, customer SLAs and service recovery.
• Practical knowledge of SOP-controlled operations, Health & Safety and senior-level reporting.
• Clear written and verbal communication skills.
• Regulated logistics experience and knowledge of GDP/GMP.
• Experience supporting audits, CAPAs, change controls and customer onboarding.
• Relevant third-level qualification, Lean Six Sigma, and IOSH/NEBOSH or equivalent.