VIP Onsite Help Desk Technician - Dublin
Sharp Brains Solutions
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Job summary
Backfill engineer position in Dublin, Ireland to cover primary engineer when unavailable. Supports desktop and laptop environments, utilizing SCCM, Intune, and ServiceNow for asset tracking and ticket resolution.
Role includes remote and on-site assistance, Active Directory tasks, and maintaining documentation for incidents and hardware inventory. Vaccination of IT security policies and VIP support during outages is expected.
Qualifications
- Experience providing end-to-end desktop and laptop support.
Responsibilities
- Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.
Skills
Tools
Job description
Backfill engineer position in Dublin, Ireland to cover primary engineer when unavailable. Supports desktop and laptop environments, utilizing SCCM, Intune, and ServiceNow for asset tracking and ticket resolution.
Role includes remote and on-site assistance, Active Directory tasks, and maintaining documentation for incidents and hardware inventory. Vaccination of IT security policies and VIP support during outages is expected.
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