On-Site IT Field Engineer | Client-Facing Tech Support

ICT Services; Clonmel; On-site; EUR 38,000 - 50,000; Full time

Job summary

ICT Services seeks an experienced Field Services Engineer to join the on-site IT support team in Clonmel for a leading medical device manufacturer. The role is full-time with a 6-month probation.

Expect rotating shifts (days, afternoons, evenings) and one OT Saturday per month. You will troubleshoot desktops, laptops, printers, and peripherals, manage LAN/WAN, VPN, DNS, DHCP, RDP, and use ticketing tools like ServiceNow or Remedy.

Qualifications

• 3–4 years IT infrastructure field support experience.

Responsibilities

• Provide on-site IT infrastructure and user support.
• Troubleshoot hardware, software, OS and network issues.
• Assist with device deployments and site travels as needed.

Skills

IT infrastructure

Hardware & peripherals

LAN/WAN TCP/IP

Desk-side support

Ticketing tools

MDM systems

VDI/SCCM

A+ certification

Windows admin

Lifting 50 lbs

Education

Associate’s Degree in Electronics

CompTIA A+ certification

Tools

ServiceNow

Remedy

Job description

ICT Services seeks an experienced Field Services Engineer to join the on-site IT support team in Clonmel for a leading medical device manufacturer. The role is full-time with a 6-month probation.

Expect rotating shifts (days, afternoons, evenings) and one OT Saturday per month. You will troubleshoot desktops, laptops, printers, and peripherals, manage LAN/WAN, VPN, DNS, DHCP, RDP, and use ticketing tools like ServiceNow or Remedy.