Vibrant Front Desk Specialist — Guest Experience

Moxy Hotels; Dublin; On-site; EUR 26,000 - 32,000; Full time

Job summary

Moxy Dublin Docklands by Marriott is seeking a friendly Receptionist for a full-time, in-person role at our East Wall/Dublin Docklands location. You will welcome guests, manage check-ins/outs, and respond to inquiries with the distinctive Moxy energy.

Ideal candidates will have front desk experience, strong communication skills, and be able to multitask in a fast-paced hotel environment. Weekend availability and a can-do attitude are required.

Qualifications

• Previous experience in a receptionist or front desk role.
• Opera Cloud and GXP experience are essential.
• Strong communication and multitasking skills.
• Friendly, confident personality with a passion for hospitality.
• Good computer literacy and attention to detail.
• Flexible schedule including weekends and holidays.
• Positive energy and commitment to creating great guest experiences.

Responsibilities

• Welcome guests with warmth, energy, and a touch of Moxy flair.
• Handle check-ins, check-outs, and reservations with efficiency and accuracy.
• Be the go-to person for guest questions, requests, and local recommendations.
• Manage phone calls, emails, and guest communications professionally.
• Coordinate with housekeeping and maintenance to ensure seamless service.
• Keep the front desk area tidy, stylish, and guest-ready at all times.
• Support the team with admin tasks and jump in wherever needed.

Skills

Receptionist experience

Communication

Multitasking

Friendly personality

Computer literacy

Weekend availability

Detail oriented

Tools

Opera Cloud

GXP

Job description

Moxy Dublin Docklands by Marriott is seeking a friendly Receptionist for a full-time, in-person role at our East Wall/Dublin Docklands location. You will welcome guests, manage check-ins/outs, and respond to inquiries with the distinctive Moxy energy.

Ideal candidates will have front desk experience, strong communication skills, and be able to multitask in a fast-paced hotel environment. Weekend availability and a can-do attitude are required.