Front Desk Rockstar – Wow Guests in Dublin

Generator Hostels ltd.; Dublin; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Birthday holiday

Fertility treatment leave

Employee bounty program

Gym membership contribution

Ideas Award

2 free nights across Generator x Freeh

Staff room rates

International career opportunities

Social events and learning tools

Online learning tools

Discounted Dublin tickets

Job summary

Generator Dublin is seeking a Front Office Crew Member to welcome guests and ensure the front desk runs smoothly with a relentless drive to wow customers at every touchpoint.

You will know the city, work with a close-knit team, manage cash, and maintain a welcoming atmosphere that reflects Generator’s brand. EU work eligibility is required, with shifts across mornings and evenings as needed.

Qualifications

• Front office hospitality experience
• Experience using a Property Management System
• Able to work a mix of shifts (morning/evening) and weekends

Responsibilities

• Take ownership of the guest journey and raise the bar for service
• Know guests and a passion for independent travel
• Be part of a team that embodies Generator culture
• Monitor social spaces, lighting, sound and temperature to reflect the brand
• Know the local area and advise guests on cafés, bars and attractions
• Comply with company policies including Fire Training, Health & Safety and Food Hygiene
• Handle cash with accuracy and perform Close of Shift procedures

Skills

Front desk hospitality

Shift flexibility

Team player

Customer service

Tools

Property Management System

Job description

Generator Dublin is seeking a Front Office Crew Member to welcome guests and ensure the front desk runs smoothly with a relentless drive to wow customers at every touchpoint.

You will know the city, work with a close-knit team, manage cash, and maintain a welcoming atmosphere that reflects Generator’s brand. EU work eligibility is required, with shifts across mornings and evenings as needed.