Unified Communications Engineer: Exchange & Teams

Plante Moran; Leinster; On-site; EUR 78,377 - 105,087; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Flexible Time Off

401(k) plan

Pension plan

Discretionary bonus plan

Job summary

Plante Moran is seeking a Microsoft Exchange and Teams Engineer to join the Infrastructure Services Team. You will design, administer, and standardize messaging solutions across Exchange Online, Teams, and voice/video services, while leading security-focused projects from concept to implementation.

You will provide escalation support for Exchange Online, Outlook, email security, Teams, and conferencing services; monitor KPIs; maintain documentation; and collaborate with vendors.

Qualifications

• Bachelor’s Degree in Information Technology, Business, or related major is preferred.
• At least 3 years of experience designing, implementing, and maintaining Microsoft Exchange Online and email security solutions.
• Working knowledge of eDiscovery, Litigation Hold, and compliance processes.
• Strong PowerShell scripting skills.
• Knowledge of external email routing and configuration including MX records, SPF, DMARC, DKIM, etc.
• Entra ID and familiarity with the Microsoft 365 / M365 suite of solutions.
• This position may require occasional travel.

Responsibilities

• Designing, administering, and establishing system standards for messaging and communication team solutions, including Exchange Online, Teams, Voice, and Video.
• Lead infrastructure and security projects from idea generation to implementation, including selection, recommendation, design, testing, and implementation.
• Provide support and remediation on escalated incidents for Exchange Online, Outlook, Email Security, Teams, and video conferencing.
• Perform solution administration tasks, including reviewing and monitoring event logs/performance KPIs.
• Create and maintain accurate technical documentation.
• Manage and maintain positive working relationships with vendors.
• Develop and test disaster recovery, incident response, and business continuity plans; capacity planning and budgeting.
• Occasional participation in after-hours maintenance windows and On-Call Rotation.

Skills

PowerShell scripting

eDiscovery

Compliance processes

Microsoft Exchange Online

Email security

Microsoft Teams

External email routing

Education

Bachelor’s Degree in Information Technology, Business, or related major

Tools

Entra ID

Microsoft 365 / M365 suite

Job description

Plante Moran is seeking a Microsoft Exchange and Teams Engineer to join the Infrastructure Services Team. You will design, administer, and standardize messaging solutions across Exchange Online, Teams, and voice/video services, while leading security-focused projects from concept to implementation.

You will provide escalation support for Exchange Online, Outlook, email security, Teams, and conferencing services; monitor KPIs; maintain documentation; and collaborate with vendors.