Two-Location Coffee Shop Operations Manager

TBB CAFÉ LIMITED; Limerick; On-site; EUR 42,000 - 64,000; Full time

Job summary

BEST BOY COFFEE in Limerick is seeking an experienced Operations Manager to oversee the daily operations of two takeaway coffee shop locations. You will supervise, train, and schedule staff to ensure high standards of customer service, monitor sales, and implement measures to improve revenue across both sites.

The role requires controlling labour and stock costs, ordering stock, and liaising with suppliers while ensuring compliance with food safety, hygiene and health & safety regulations.

Qualifications

• At least 2 years' experience in a supervisory or management role within hospitality.
• Strong leadership and staff management skills.
• Experience in stock control and supplier coordination.
• Knowledge of food safety and hygiene standards.
• Good level of English (written and spoken).

Responsibilities

• Oversee day-to-day operations of two coffee shop locations.
• Supervise, train, and schedule staff to ensure adequate cover.
• Monitor sales performance and implement measures to improve revenue.
• Control labour and stock costs in line with targets.
• Order stock, manage inventory, and liaise with suppliers.
• Ensure compliance with food safety, hygiene and health & safety regulations.
• Maintain quality control of beverages and food products.
• Handle customer queries and complaints professionally.
• Prepare reports on sales, staffing and operational performance.
• 40 hours per week with flexible shifts including weekends.

Tools

EPOS systems

Job description

BEST BOY COFFEE in Limerick is seeking an experienced Operations Manager to oversee the daily operations of two takeaway coffee shop locations. You will supervise, train, and schedule staff to ensure high standards of customer service, monitor sales, and implement measures to improve revenue across both sites.

The role requires controlling labour and stock costs, ordering stock, and liaising with suppliers while ensuring compliance with food safety, hygiene and health & safety regulations.