Trade Counter Sales Assistant - Nenagh, Co Tipperary
Bathroom Merchants
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Benefits offered by this job
Job summary
Heat Merchants in Nenagh, Co Tipperary, is seeking a proactive Trade Counter Sales Assistant to support trade and retail customers, process sales, and maintain attractive stock displays. You will join a small, collaborative team dedicated to delivering a professional and welcoming branch experience.
The role requires flexibility to work Monday to Friday with Saturday 9am–12pm on a roster, paid at time and a half. Training and development opportunities are provided as part of our benefits package.
Qualifications
- Customer service experience preferred.
- Strong communication and sales skills.
- Ability to work in a busy branch and be a team player.
Responsibilities
- Assist trade counter and retail customers and process sales.
- Maintain stock displays and merchandising to a high standard.
- Support goods inwards and occasional customer deliveries.
- Deliver excellent service and build lasting customer relationships.
- Follow health and safety procedures and support overall branch operations.
Skills
Job description
Join a busy, customer-focused branch where you'll be at the heart of helping customers find the right products and solutions. If you enjoy building relationships, delivering excellent service, and being part of a supportive team, we'd love to hear from you.
The successful candidate will be supporting customers, driving sales, and helping to deliver an exceptional branch experience every day. We are looking for somebody to work Monday to Friday and who will be flexible to work 9am-12pm on Saturdays as part of a roster system. These hours are paid at time and a half.
- Competitive salary
- 21-25 days annual leave
- No late nights
- Company pension
- Health and wellbeing supports
- Enhanced family leaves
- Bike to Work Scheme
- Free parking
- Store discounts
- Training and development opportunities
- Opportunity to build a long-term career within Heat Merchants Group
This is a varied, customer-facing position where you'll play an important role in supporting trade and retail customers, processing sales, maintaining stock displays, and ensuring our branch provides a professional and welcoming experience. As part of a small, collaborative team, you'll assist with all aspects of branch operations, including trade counter sales, stock handling, goods inwards, and occasional customer deliveries when required.
- Deliver Outstanding Customer Service; greet customers, understand their requirements, and provide expert advice and product recommendations to help them find the right solutions.
- Support Sales Growth; process orders, quotations, and sales transactions accurately while identifying opportunities to promote products and services that add value for customers.
- Maintain Trade Counter Standards; ensure the trade counter, displays, and merchandising areas are well presented, organised, and stocked to create a positive customer experience.
- Build Strong Customer Relationships; develop positive relationships with both trade and retail customers, becoming a trusted point of contact within the branch.
- Support Branch Operations; be a key part of the branch team, assisting with all areas of the business as required. From serving customers at the trade counter and managing stock to supporting goods inwards and completing customer deliveries as and when needed, you'll help ensure the smooth day-to-day running of the branch.
- Put Safety First; follow all company policies and health & safety procedures to maintain a safe environment for customers, colleagues, and suppliers.
You enjoy variety in your day and are willing to support wherever needed. Whether it's assisting customers at the trade counter, helping with stock management, or making occasional deliveries, you're always ready to contribute to the success of the branch.
You enjoy helping people and take pride in providing a friendly, professional and efficient service.
You can build rapport with customers and colleagues alike, listening carefully and responding confidently to customer needs.
You enjoy identifying opportunities to assist customers and contribute to the success of the branch through excellent service and product knowledge.
You can manage multiple tasks, maintain accuracy, and stay focused in a fast-paced environment.
You enjoy working collaboratively, supporting your colleagues, and contributing positively to the overall success of the branch.
Experience in a trade counter, retail, builders providers, plumbing, heating, merchanting, or customer service environment would be beneficial but is not essential.
Heat Merchants is one of Ireland's leading merchants and heating specialists, serving trade and retail customers through a nationwide network of branches.
We are part of Heat Merchants Group, with 42 locations nationwide, including 30 Heat Merchants branches and 12 Tubs & Tiles showrooms. Heat Merchants Group is proud to be part of the Wolseley Group, one of the world's largest distributors in our industry. We’re large enough to provide real career progression and exciting opportunities, while remaining local enough to put our people, values, and culture at the heart of everything we do.
Heat Merchants Group is an equal opportunities employer.
Nenagh, Co Tipperary
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