Trade Counter Sales Assistant - Nenagh, Co Tipperary

Heat Merchants Group; Nenagh; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

21-25 days annual leave

No late nights

Company pension

Health and wellbeing supports

Enhanced family leaves

Bike to Work

Free parking

Store discounts

Training and development opportunities

Long-term career within Heat Merchants

Job summary

Heat Merchants is seeking a Full-Time Trade Counter Sales Assistant for our Nenagh branch. You’ll support trade and retail customers, process orders, maintain displays, and ensure a welcoming, professional branch experience.

Role involves Monday to Friday with Saturday 9am-12pm roster (time and a half pay). Competitive salary, leave, pension, Bike to Work, free parking, and development opportunities are available within Heat Merchants Group.

Qualifications

• Experience in customer service or sales environment is preferred.
• Excellent communication and interpersonal skills are essential.
• Ability to build rapport with trade and retail customers.

Responsibilities

• Greet customers and understand their needs to recommend products.
• Process orders, quotations and sales transactions accurately.
• Maintain stock displays and merchandising to present a welcoming branch.
• Support branch operations including goods inwards and occasional deliveries.

Skills

Customer service

Sales

Communication skills

Job description

Join a busy, customer-focused branch where you'll be at the heart of helping customers find the right products and solutions. If you enjoy building relationships, delivering excellent service, and being part of a supportive team, we'd love to hear from you.

At Heat Merchants, we’re hiring a Full-Time Trade Counter Sales Assistant for our branch in Nenagh, Co Tipperary.

The successful candidate will be supporting customers, driving sales, and helping to deliver an exceptional branch experience every day. We are looking for somebody to work Monday to Friday and who will be flexible to work 9am-12pm on Saturdays as part of a roster system. These hours are paid at time and a half.

Company Benefits:

• Competitive salary
• 21-25 days annual leave
• no late nights
• company pension
• health and wellbeing supports
• enhanced family leaves
• Bike to Work Scheme
• free parking
• store discounts
• training and development opportunities
• and the opportunity to build a long-term career within Heat Merchants Group.

The Role

This is a varied, customer-facing position where you'll play an important role in supporting trade and retail customers, processing sales, maintaining stock displays, and ensuring our branch provides a professional and welcoming experience. As part of a small, collaborative team, you'll assist with all aspects of branch operations, including trade counter sales, stock handling, goods inwards, and occasional customer deliveries when required.

Things You’ll Do:

You’ll greet customers, understand their requirements, and provide expert advice and product recommendations to help them find the right solutions.

You’ll process orders, quotations, and sales transactions accurately while identifying opportunities to promote products and services that add value for customers.

You’ll ensure the trade counter, displays, and merchandising areas are well presented, organised, and stocked to create a positive customer experience.

Build Strong Customer Relationships

You’ll develop positive relationships with both trade and retail customers, becoming a trusted point of contact within the branch.

Support Branch Operations

You’ll be a key part of the branch team, assisting with all areas of the business as required. From serving customers at the trade counter and managing stock to supporting goods inwards and completing customer deliveries as and when needed, you’ll help ensure the smooth day‑to‑day running of the branch.

Put Safety First

You’ll follow all company policies and health & safety procedures to maintain a safe environment for customers, colleagues, and suppliers.

Who You Are:

Flexible Hands on Approach

You enjoy variety in your day and are willing to support wherever needed. Whether it’s assisting customers at the trade counter, helping with stock management, or making occasional deliveries, you’re always ready to contribute to the success of the branch.

You enjoy helping people and take pride in providing a friendly, professional, and efficient service.

You can build rapport with customers and colleagues alike, listening carefully and responding confidently to customer needs.

Sales Minded

You enjoy identifying opportunities to assist customers and contribute to the success of the branch through excellent service and product knowledge.

Organised & Detail Orientated

You can manage multiple tasks, maintain accuracy, and stay focused in a fast‑paced environment.

You enjoy working collaboratively, supporting your colleagues, and contributing positively to the overall success of the branch.

Industry Experience (Advantageous)

Experience in a trade counter, retail, builders providers, plumbing, heating, merchanting, or customer service environment would be beneficial but is not essential.

About Us

Heat Merchants is one of Ireland’s leading merchants and heating specialists, serving trade and retail customers through a nationwide network of branches.

We are part of Heat Merchants Group, with 42 locations nationwide, including 30 Heat Merchants branches and 12 Tubs & Tiles showrooms. Heat Merchants Group is proud to be part of the Wolseley Group, one of the world’s largest distributors in our industry. We’re large enough to provide real career progression and exciting opportunities, while remaining local enough to put our people, values, and culture at the heart of everything we do.

Heat Merchants Group is an equal opportunities employer.

Details

Job Type : Counter Sales Assistant

Required Skills: Customer Service experience, Sales, excellent communication skills