Test Centre Administrator

Prometric

Leinster

Remote

EUR 17,000 - 21,000

Part time

14 days+

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Job summary

Prometric is seeking a Test Centre Administrator for the Santry and IFSC locations in Ireland. The role involves supervising test candidates, invigilating exams, and ensuring a secure testing environment. Ability to travel between the two centres is a requirement.

The position is part-time (Perm), with 25.5 hours per month, Monday through Saturday, based at the Test Centre. Responsibilities include checking IDs, signing candidates in/out, maintaining security, operating center equipment, and

Qualifications

Customer service experience
Ability to meet commitments
Excellent interpersonal skills
Ability to operate as part of a team

Responsibilities

Receive test candidates and centre visitors on arrival
Perform security/verification checks on arrival
Monitor testing sessions to ensure security
Sign in/out candidates
File irregularity reports for unusual situations
Maintain facility security and assist with keys as needed
Operate test centre equipment and IT systems
Support operations and technical staff with data communications
Operate DVR, camera, phone, and alarm systems as required
Participate in Prometric QA and audits
Maintain cleanliness of the Test Centre
Highlight health and safety issues
Complete accreditation exams and training sessions

Skills

Customer service

Teamwork

Flexibility

Reliability

Communication

Job description

Job Title: Test Centre Administrator - Santry & IFSC

Reports To: District Manager

Department: Test Centre

Hours of Work: 25.5 hours monthly, Monday – Saturday

Contract Type: Perm, part-time

SUMMARY

To supervise test candidates to ensure the efficient invigilation and execution of testsat Prometric test centers.

**Ability to travel to both Test Centre locations is a role requirement**

COMPANY BACKGROUND

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

DUTIES & RESPONSIBILITIES

To receive test candidates and test centre visitors upon arrival.
To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
To monitor candidates by performing regular walk-throughswhilst they are taking tests, in order to ensure a secure testing environment.
To sign test candidates in/out of the testing room.
To file irregularity reports for unusual situations or complaints.
To provide security at the testing facility by ensuring all locks and security systems are properly used.
The TCA may also be responsible for holding keys to the testing facility.
To operate computer hardware and other test centre equipment.
To support operations and technical personnel with data communications.
To operate a DVR, digital camera, telephone system, and alarm system as and when required.
To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
To maintain the cleanliness of the Test Centre
To ensure a safe workenvironment and to proactively highlight any health & safety issues.
To complete TCA accreditation exams and take part in training sessions as required.