Test Centre Administrator

Prometric

Galway

Hybrid

EUR 7,800 - 12,000

Part time

8 days ago

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Job summary

Prometric is seeking a Test Centre Administrator in Galway to supervise candidates and ensure efficient invigilation at Prometric test centres. The role requires vigilance, accurate verification of identity and eligibility, and adherence to security protocols.

You will support operations, operate testing equipment, and collaborate with technical and administrative staff while maintaining a clean, safe testing environment. Part-time, 25.5 hours monthly, with shifts Monday–Saturday.

Qualifications

Flexibility to cover other test centers if required.
Customer service experience
Ability to meet commitments
Responsive to management requests
Excellent interpersonal skills
Ability to operate as part of a team

Responsibilities

Receive test candidates and centre visitors on arrival.
Verify identity and license entitlement at arrival.
Monitor candidates to ensure a secure testing environment.
Sign candidates in and out of the testing room.
File irregularity reports for unusual situations or complaints.
Provide security by ensuring locks and systems are used.
Operate computer hardware and other test centre equipment.
Support operations and technical personnel with data communications.
Operate DVR, digital camera, phone system, and alarm as required.
Participate in Prometric QA, audits and other company initiatives as a team member.
Maintain the cleanliness of the Test Centre.
Highlight health & safety issues proactively.
Complete TCA accreditation exams and training sessions.

Skills

Customer service

Flexibility

Team player

Interpersonal skills

Commitment to deadlines

Attention to detail

Job description

Job Title: Test Centre Administrator - Galway

Reports To: District Manager

Department: Test Centre

Hours of Work: 25.5 hours monthly, Monday – Saturday

Contract Type: Perm, part-time

SUMMARY

To supervise test candidates to ensure the efficient invigilation and execution of testsat Prometric test centers.

COMPANY BACKGROUND

Prometric ( www.prometric.com ) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

DUTIES & RESPONSIBILITIES

To receive test candidates and test centre visitors upon arrival.
To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
To monitor candidates by performing regular walk-throughswhilst they are taking tests, in order to ensure a secure testing environment.
To sign test candidates in/out of the testing room.
To file irregularity reports for unusual situations or complaints.
To provide security at the testing facility by ensuring all locks and security systems are properly used.
The TCA may also be responsible for holding keys to the testing facility.
To operate computer hardware and other test centre equipment.
To support operations and technical personnel with data communications.
To operate a DVR, digital camera, telephone system, and alarm system as and when required.
To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
To maintain the cleanliness of the Test Centre
To ensure a safe workenvironment and to proactively highlight any health & safety issues.
To complete TCA accreditation exams and take part in training sessions as required.