Test Centre Operations & Invigilation Lead

Prometric Ireland Limited

Drogheda

Hybrid

EUR 25,000 - 35,000

Part time

14 days+

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Job summary

Prometric Ireland Limited is looking for a part-time Test Centre Assistant in Drogheda to supervise test candidates and ensure the efficient execution of tests. The role requires flexibility in hours and travel to multiple test centers.

Key responsibilities include monitoring testing environments, checking identification, maintaining the facility's cleanliness, and completing required training sessions. A proactive approach to health and safety is essential in this role.

Qualifications

  • Flexibility regarding hours and covering in other test centers if required.

Responsibilities

  • Supervise test candidates to ensure efficient execution of tests.
  • Check identification and confirm eligibility of candidates.
  • Monitor candidates during tests to ensure secure environment.
  • Maintain cleanliness of the Test Centre.
  • Complete accreditation exams and participate in training sessions.

Job description

Job Title: Test Centre Administrator - Drogheda & Navan

Reports To: District Manager

Department: Test Centre

Hours of Work: 25.5 hours monthly, Monday – Saturday

Contract Type: Perm, part-time

**Please note travel to both locations is a role requirement**

SUMMARY

To supervise test candidates to ensure the efficient invigilation and execution of testsat Prometric test centers.

COMPANY BACKGROUND

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

DUTIES & RESPONSIBILITIES

  • To receive test candidates and test centre visitors upon arrival.
  • To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
  • To monitor candidates by performing regular walk-throughswhilst they are taking tests, in order to ensure a secure testing environment.
  • To sign test candidates in/out of the testing room.
  • To file irregularity reports for unusual situations or complaints.
  • To provide security at the testing facility by ensuring all locks and security systems are properly used.
    The TCA may also be responsible for holding keys to the testing facility.
  • To operate computer hardware and other test centre equipment.
  • To support operations and technical personnel with data communications.
  • To operate a DVR, digital camera, telephone system, and alarm system as and when required.
  • To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
  • To maintain the cleanliness of the Test Centre
  • To ensure a safe workenvironment and to proactively highlight any health & safety issues.
  • To complete TCA accreditation exams and take part in training sessions as required.

QUALIFICATIONS& EXPERIENCE

  • Flexibility regarding hours and covering in other test centers if required.
  • Customer Service experience
  • Ability to meet commitments
  • Responsiveness to management requests
  • Excellent interpersonal skills
  • An ability to operate as part of a team
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