Test Centre Administrator

Prometric

Killarney

On-site

EUR 17,000 - 22,000

Part time

14 days+

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Job summary

Prometric in Ireland is seeking a Test Centre Administrator for Tralee & Killarney. This part-time, 25.5 hours monthly role supervises candidates to ensure smooth invigilation and testing execution across two centres. Travel between locations is required.

Responsibilities include candidate reception, identity verification, monitoring during tests, logging in/out, and maintaining security and cleanliness of the centre. Support and teamwork are essential.

Qualifications

Customer service experience.
Ability to travel between Test Centre locations.
Ability to meet commitments.
Excellent interpersonal skills.

Responsibilities

Receive test candidates and test centre visitors on arrival.
Verify identity and license entitlement for arrival.
Monitor candidates during tests to maintain security.
Sign candidates in and out of the testing room.
Maintain safety and order at the testing facility.
Assist security systems and data communications as needed.
Support quality assurance and center initiatives.
Keep the Test Centre clean and safe.

Skills

Customer service

Interpersonal skills

Teamwork

Flexibility

Ability to meet commitments

Job description

Job Title:

Test Centre Administrator - Tralee & Killarney

Reports To:

District Manager

Department:

Test Centre

Hours of Work:

25.5 hours monthly, Monday - Saturday

Contract Type:

Perm, part-time

Summary

To supervise test candidates to ensure the efficient invigilation and execution of tests at Prometric test centers.

Ability to travel to both Test Centre locations is a role requirement**

Company Background

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

Duties & Responsibilities

To receive test candidates and test centre visitors upon arrival.
To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
To monitor candidates by performing regular walk-throughs whilst they are taking tests, in order to ensure a secure testing environment.
To sign test candidates in/out of the testing room.
To file irregularity reports for unusual situations or complaints.
To provide security at the testing facility by ensuring all locks and security systems are properly used. The TCA may also be responsible for holding keys to the testing facility.
To operate computer hardware and other test centre equipment.
To support operations and technical personnel with data communications.
To operate a DVR, digital camera, telephone system, and alarm system as and when required.
To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
To maintain the cleanliness of the Test Centre
To ensure a safe work environment and to proactively highlight any health & safety issues.
To complete TCA accreditation exams and take part in training sessions as required.

Qualifications & Experience