Test Centre Administrator

Prometric

Connacht

On-site

EUR 6,700 - 13,000

Part time

8 days ago

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Job summary

Prometric Galway is seeking a part-time Test Centre Administrator to supervise candidates, oversee invigilation, and ensure smooth test delivery at the Galway centre. You will welcome candidates, verify identities, control access, and support security and safety programs.

The role requires flexibility to cover shifts Monday through Saturday, with a total of 25.5 hours monthly. Training and QA participation are part of the role, and the environment emphasises accuracy and discretion.

Qualifications

Customer Service experience
Ability to meet commitments
Responsiveness to management requests
Excellent interpersonal skills
Ability to operate as part of a team
Flexibility regarding hours and covering in other test centers if required

Responsibilities

To receive test candidates and test centre visitors upon arrival.
To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
To monitor candidates by performing regular walk-throughs whilst they are taking tests, in order to ensure a secure testing environment.
To sign test candidates in/out of the testing room.
To file irregularity reports for unusual situations or complaints.
To provide security at the testing facility by ensuring all locks and security systems are properly used.
To operate computer hardware and other test centre equipment.
To support operations and technical personnel with data communications.
To operate a DVR, digital camera, telephone system, and alarm system as and when required.
To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
To maintain the cleanliness of the Test Centre
To ensure a safe workenvironment and to proactively highlight any health & safety issues.
To complete TCA accreditation exams and take part in training sessions as required.

Skills

Customer service experience

Flexibility

Interpersonal skills

Teamwork

Responsiveness

Commitment

Cover other centres

Job description

Job Title: Test Centre Administrator - Galway

Reports To: District Manager

Department: Test Centre

Hours of Work: 25.5 hours monthly, Monday – Saturday

Contract Type: Perm, part-time

SUMMARY

To supervise test candidates to ensure the efficient invigilation and execution of testsat Prometric test centers.

COMPANY BACKGROUND

Prometric ( www.prometric.com ) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

DUTIES & RESPONSIBILITIES

To receive test candidates and test centre visitors upon arrival.
To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
To monitor candidates by performing regular walk-throughswhilst they are taking tests, in order to ensure a secure testing environment.
To sign test candidates in/out of the testing room.
To file irregularity reports for unusual situations or complaints.
To provide security at the testing facility by ensuring all locks and security systems are properly used.
The TCA may also be responsible for holding keys to the testing facility.
To operate computer hardware and other test centre equipment.
To support operations and technical personnel with data communications.
To operate a DVR, digital camera, telephone system, and alarm system as and when required.
To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
To maintain the cleanliness of the Test Centre
To ensure a safe workenvironment and to proactively highlight any health & safety issues.
To complete TCA accreditation exams and take part in training sessions as required.