Technical Specialist - Johnson & Johnson MedTech - EP - Ireland

Johnson Johnson; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

Johnson & Johnson in Ireland is seeking a Technical Specialist for Biosense Webster in the UK/IRL team. The role focuses on delivering full clinical support to Biosense Webster accounts in Ireland, collaborating with sales to achieve business targets.

The candidate will train customers, support case coverage, and contribute to a strong product portfolio and future pipeline within Electrophysiology.

Qualifications

• Cardiac physiology experience of 3+ years, including EP training and responsibilities.
• Fluent in English, both verbal and written.
• Excellent interpersonal skills with ability to build relationships quickly.
• Ability to gain in-depth product and procedure knowledge and communicate with EP lab stakeholders.
• Self-disciplined, organized, and able to take ownership.

Responsibilities

• Meet and exceed sales targets for the geographic area.
• Increase catheter utilization in Electrophysiology to gain market share.
• Provide clinical support for CARTO 3 Navigation System coverage.
• Deliver customer training plans and transfer knowledge to users.
• Complete mandatory training and participate in local/abroad programs.
• Collaborate with Regional teams to drive sales and market share.
• Execute marketing strategies and roll out new products.
• Maintain relationships with key opinion leaders and stakeholders.
• Develop understanding of customer needs to tailor solutions.

Skills

Cardiac physiology

EP training

Fluent English

Interpersonal skills

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

MedTech Sales

Job Sub Function

Clinical Sales - Surgeons (Commission)

Job Category

Professional

All Job Posting Locations

Dublin, Ireland

Job Description

Biosense Webster - Technical Specialist Ireland

Biosense Webster, Inc (BWI), a member of Johnson & Johnson's Family of Companies, is recruiting for a Technical Specialist role based in Ireland within the UK/IRL Team.

Biosense Webster, Inc., is recognized worldwide as an industry leader in endocardial diagnostics and therapy. Guided by the needs of Electrophysiologists, the company has pioneered innovative technological advancements ranging from the first deflectable tip catheter to today's most sophisticated three-dimensional cardiac mapping and navigation systems. Biosense Webster (BSW) is a key growth driver for the Global Surgery Group, operating in a fast growing and rapidly developing Electrophysiology marketplace. As a business we have a close relationship and understanding with our customers and as a result, have a strong product portfolio today and a strong pipeline for the future.

Summary

We are seeking to recruit a highly talented, motivated and ambitious individual to take the role of Technical Specialist. This role is a full time role. The Technical Specialist (TS) will be responsible for executing specific customer development and training plans by providing full clinical support to all the Biosense Webster accounts within their territory. The TS will also work closely with the Sales Specialist to drive business plan for the territory in BSW UKIRL, in conjunction with the Regional Business Manager (RBM). Reporting to the Regional Business Manager, the TS will be expected to collaborate with other members of the Ireland and Northern UK Region team (Regional Business Manager, Technical Specialists, Clinical Training Leader and other Sales Specialists) in order to optimize customer experience and maximize sales and take share opportunities. The key objective of this role will be to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plan and providing the highest level of clinical and customer support.

What to expect

• Meet and exceed sales targets for their geographic area
• Increase catheter utilisation in Electrophysiology to gain market share and to achieve sales targets aligned with the Business Plan.
• Provide Clinical Support for coverage for cases performed with the CARTO 3 Navigation System
• Deliver customer training plan and effectively transfer knowledge to empower customers to use BSW kit effectively and independently.
• Comply with mandatory training and attend local and abroad training programmes to maintain and develop knowledge required to fulfil job role effectively.
• Collaborate with Regional Business Manager, Clinical Training Lead, Technical Specialists (TSs), and Sales Specialists (SS) to develop innovative activities to achieve sales targets and to allow the franchise to gain market share and differentiate from competition.
• Execute on key marketing strategies to include the successful roll out of new products
• Maintain and develop firm business relationships with KOLs and other strategically important clinical and economic stakeholders
• Develop in depth understanding of the needs and objectives of customers on all levels- both clinical and non-clinical stakeholders, in order to develop tailored solutions which maximize sales and sales potential for Biosense Webster.
• Maintain knowledge of competitor's products and strategies in the local market
• Adopt Credo based principles in all interactions with internal and external customers.

Who are we looking for

• Cardiac Physiology experience of 3+ years, to include EP training and responsibility preferred
• Fluent in English both verbal and written communication
• Excellent interpersonal skills. Ability to build strong relationships quickly.
• Have the capacity to gain in-depth product and procedure knowledge and the ability to communicate effectively with all key stakeholders within the EP lab setting.
• Must be self-disciplined, organised, and be able to take ownership