Technical Specialist | Johnson & Johnson MedTech | EP | Ireland

J&J Family of Companies

Dublin

On-site

EUR 56,000 - 88,000

Full time

2 days ago
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Benefits offered by this job

Annual bonus
Sales commissions
Vacation days
Private healthcare

Job summary

Biosense Webster, Inc., part of Johnson & Johnson, is recruiting a Technical Specialist for Ireland. You will deliver full clinical support to Biosense Webster accounts, drive business plans in UKIRL, and collaborate with the regional team to optimize customer experience and maximize sales.

The role demands expertise in EP lab settings, strong clinical and customer training capabilities, and close coordination with regional management to meet sales targets and product rollout strategies.

Qualifications

  • Cardiac physiology experience of 3+ years, EP training preferred
  • Fluent in English (verbal and written)
  • Excellent interpersonal skills and ability to build relationships quickly
  • Capacity to gain in-depth product knowledge and communicate with EP lab stakeholders
  • Self-disciplined, organized, and ownership minded
  • Motivated to succeed in a demanding role
  • Team player and independent thinker
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook
  • Full and clean driving license

Responsibilities

  • Meet and exceed sales targets for the geographic area
  • Increase catheter utilization in Electrophysiology to gain market share
  • Provide clinical support for CARTO 3 Coverage
  • Deliver customer training and transfer knowledge for independent use of BSW kit
  • Attend mandatory and external training programmes to maintain knowledge
  • Collaborate with RBM, Clinical Training Lead and others to achieve sales targets
  • Execute key marketing strategies, including new product rollouts
  • Maintain relationships with key opinion leaders and stakeholders
  • Develop in-depth understanding of customer needs at clinical and non-clinical levels
  • Keep knowledge of competitor products and strategies current
  • Apply Credo principles in all interactions with customers

Skills

Business Development
Communication
Customer Centricity
Customer Retentions
Execution Focus
Healthcare Trends
Market Knowledge
Market Research
Presentation Design
Problem Solving
Sales
Solutions Selling
Stakeholder Engagement
Strategic Sales Planning
Sustainable Procurement
Team Management
Vendor Selection

Tools

Word
Excel
PowerPoint
Outlook

Job description

At Johnson & Johnson,we believe health is everywhere. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com ( .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales - Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Dublin, Ireland

Job Description:
Biosense Webster - Technical Specialist Ireland

Biosense Webster, Inc (BWI), a member of Johnson & Johnson's Family of Companies, is recruiting for a Technical Specialist role based in Ireland within the UK/IRL Team.

Biosense Webster, Inc., is recognized worldwide as an industry leader in endocardial diagnostics and therapy. Guided by the needs of Electrophysiologists, the company has pioneered innovative technological advancements ranging from the first deflectable tip catheter to today's most sophisticated 3D cardiac mapping and navigation systems. Biosense Webster (BSW) is a key growth driver for the Global Surgery Group, operating in a fast growing and rapidly developing Electrophysiology marketplace. As a business we have a close relationship and understanding with our customers and as a result, have a strong product portfolio today and a strong pipeline for the future.

Summary

We are seeking to recruit a highly talented, motivated and ambitious individual to take the role of Technical Specialist. This role is a full time role. The Technical Specialist (TS) will be responsible for executing specific customer development and training plans by providing full clinical support to all the Biosense Webster accounts within their territory. The TS will also work closely with the Sales Specialist to drive business plan for the territory in BSW UKIRL, in conjunction with the Regional Business Manager (RBM). Reporting to the Regional Business Manager, the TS will be expected to collaborate with other members of the Ireland and Northern UK Region team (Regional Business Manager, Technical Specialists, Clinical Training Leader and other Sales Specialists) in order to optimize customer experience and maximize sales and take share opportunities. The key objective of this role will be to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plan and providing the highest level of clinical and customer support.

What to expect:
  • Meet and exceed sales targets for their geographic area
  • Increase catheter utilisation in Electrophysiology to gain market share and to achieve sales targets aligned with the Business Plan.
  • Provide Clinical Support for coverage for cases performed with the CARTO 3 Navigation System
  • Deliver customer training plan and effectively transfer knowledge to empower customers to use BSW kit effectively and independently.
  • Comply with mandatory training and attend local and abroad training programmes to maintain and develop knowledge required to fulfil job role effectively.
  • Collaborate with Regional Business Manager, Clinical Training Lead, Technical Specialists (TSs), and Sales Specialists (SS) to develop innovative activities to achieve sales targets and to allow the franchise to gain market share and differentiate from competition.
  • Execute on key marketing strategies to include the successful roll out of new products
  • Maintain and develop firm business relationships with KOLs and other strategically important clinical and economic stakeholders
  • Develop in depth understanding of the needs and objectives of customers on all levels- both clinical and non-clinical stakeholders, in order to develop tailored solutions which maximize sales and sales potential for Biosense Webster.
  • Maintain knowledge of competitor's products and strategies in the local market
  • Adopt Credo based principles in all interactions with internal and external customers.
Who are we looking for?
  • Cardiac Physiology experience of 3+ years, to include EP training and responsibility preferred
  • Fluent in English both verbal and written communication
  • Excellent interpersonal skills. Ability to build strong relationships quickly.
  • Have the capacity to gain in-depth product and procedure knowledge and the ability to communicate effectively with all key stakeholders within the EP lab setting.
  • Must be self-disciplined, organised, and be able to take ownership and responsibility for business objectives.
  • Must be highly motivated and have a strong desire to succeed in a demanding role.
  • A team player and independent thinker
  • Ability to positively influence thinking, behaviour and gain commitment
  • Trained to apply advanced Microsoft package skills: Word, Excel, Powerpoint, and Outlook
  • Full & clean driving license
What type of mark will YOU make?

By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world's healthiest workforce you can strengthen your body as well as your mind. When you work at Johnson & Johnson you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there's no end to the lasting impact we can make together. And that changes everything.

What's in it for YOU?

It's important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include; online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.

Johnson & Johnson is a supporter of equal opportunities and is a proud member of Disability Confident.

We respectively request Government Officials to identify themselves as such on application; for the Foreign Corrupt Practices Act. If you decide to apply for the position, any personal data which you provide shall be processed by Johnson & Johnson. Your personal data shall be processed for the purposes of recruitment, recruitment policy and select.

Required Skills:
Preferred Skills:

Business Development, Communication, Customer Centricity, Customer Retentions, Execution Focus, Healthcare Trends, Market Knowledge, Market Research, Presentation Design, Problem Solving, Sales, Solutions Selling, Stakeholder Engagement, Strategic Sales Planning, Sustainable Procurement, Team Management, Vendor Selection

The anticipated base pay range for this position is:

55,500.00 - 88,205.00

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees' and companies' performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location's eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers. ( is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.

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