Technical Specialist | Johnson & Johnson MedTech | EP | Ireland

8180-Johnson & Johnson (Ireland) Limited Legal Entity; Cornelscourt; On-site; EUR 56,000 - 88,000; Full time

Benefits offered by this job

Annual bonus

Vacation days

Parental leave

Bereavement leave

Caregiver leave

Well-being reimbursement

Service awards

Insurance plans

Job summary

Johnson & Johnson Biosense Webster Ireland is seeking a Technical Specialist based in Ireland to provide full clinical support to Biosense Webster accounts across the region. This full-time role collaborates with the UK/IRL team to drive business targets and deliver product training.

You will build relationships with EP labs, deliver training on CARTO 3, maintain regulatory and training standards, and stay current with product portfolio while enabling customers to use systems effectively.

Qualifications

• Cardiac physiology experience of 3+ years, to include EP training and responsibility preferred.
• Fluent in English both verbal and written communication.
• Full & clean driving license.
• Excellent interpersonal skills and ability to build relationships quickly.
• Ability to gain in-depth product knowledge and communicate effectively with stakeholders within the EP lab.

Responsibilities

• Meet and exceed sales targets for the geographic area.
• Increase catheter utilization in Electrophysiology to gain market share and achieve sales targets.
• Provide clinical support for cases performed with the CARTO 3 Navigation System.
• Deliver customer training plans and transfer knowledge to empower customers to use Biosense Webster kit effectively.
• Collaborate with Regional Business Manager, Clinical Training Lead and others to develop activities to achieve sales targets and differentiate from competition.
• Maintain knowledge of competitor products and strategies in the local market.

Skills

Business Development

Communication

Customer Centricity

Customer Retentions

Execution Focus

Healthcare Trends

Market Knowledge

Market Research

Presentation Design

Problem Solving

Sales

Solutions Selling

Stakeholder Engagement

Strategic Sales Planning

Sustainable Procurement

Team Management

Vendor Selection

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

MedTech Sales

Job Sub Function

Clinical Sales – Surgeons (Commission)

Job Category

Professional

All Job Posting Locations

Dublin, Ireland

Job Description

Biosense Webster – Technical Specialist Ireland Biosense Webster, Inc (BWI), a member of Johnson & Johnson's Family of Companies, is recruiting for a Technical Specialist role based in Ireland within the UK/IRL Team. Biosense Webster, Inc., is recognized worldwide as an industry leader in endocardial diagnostics and therapy. Guided by the needs of Electrophysiologists, the company has pioneered innovative technological advancements ranging from the first deflectable tip catheter to today's most sophisticated three-dimensional cardiac mapping and navigation systems. Biosense Webster (BSW) is a key growth driver for the Global Surgery Group, operating in a fast growing and rapidly developing Electrophysiology marketplace. As a business we have a close relationship and understanding with our customers and as a result, have a strong product portfolio today and a strong pipeline for the future. Summary We are seeking to recruit a highly talented, motivated and ambitious individual to take the role of Technical Specialist. This role is a full time role. The Technical Specialist (TS) will be responsible for executing specific customer development and training plans by providing full clinical support to all the Biosense Webster accounts within their territory. The TS will also work closely with the Sales Specialist to drive business plan for the territory in BSW UKIRL, in conjunction with the Regional Business Manager (RBM). Reporting to the Regional Business Manager, the TS will be expected to collaborate with other members of the Ireland and Northern UK Region team (Regional Business Manager, Technical Specialists, Clinical Training Leader and other Sales Specialists) in order to optimize customer experience and maximize sales and take share opportunities. The key objective of this role will be to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plan and providing the highest level of clinical and customer support.

What to expect:

• Meet and exceed sales targets for their geographic area
• Increase catheter utilisation in Electrophysiology to gain market share and to achieve sales targets aligned with the Business Plan.
• Provide Clinical Support for coverage for cases performed with the CARTO 3 Navigation System
• Deliver customer training plan and effectively transfer knowledge to empower customers to use BSW kit effectively and independently.
• Comply with mandatory training and attend local and abroad training programmes to maintain and develop knowledge required to fulfil job role effectively.
• Collaborate with Regional Business Manager, Clinical Training Lead, Technical Specialists (TSs), and Sales Specialists (SS) to develop innovative activities to achieve sales targets and to allow the franchise to gain market share and differentiate from competition.
• Execute on key marketing strategies to include the successful roll out of new products
• Maintain and develop firm business relationships with KOLs and other strategically important clinical and economic stakeholders
• Develop in depth understanding of the needs and objectives of customers on all levels- both clinical and non-clinical stakeholders, in order to develop tailored solutions which maximize sales and sales potential for Biosense Webster.
• Maintain knowledge of competitor's products and strategies in the local market
• Adopt Credo based principles in all interactions with internal and external customers

Who are we looking for?

• Cardiac Physiology experience of 3+ years, to include EP training and responsibility preferred
• Fluent in English both verbal and written communication
• Excellent interpersonal skills.
• Ability to build strong relationships quickly.
• Have the capacity to gain in-depth product and procedure knowledge and the ability to communicate effectively with all key stakeholders within the EP lab setting.
• Must be self-disciplined, organised, and be able to take ownership and responsibility for business objectives.
• Must be highly motivated and have a strong desire to succeed in a demanding role.
• A team player and independent thinker
• Ability to positively influence thinking, behaviour and gain commitment
• Trained to apply advanced Microsoft package skills: Word, Excel, Powerpoint, and Outlook
• Full & clean driving license

What type of mark will YOU make?

By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well as your mind. When you work at Johnson & Johnson you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything.

What’s in it for YOU?

It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include; online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.

Required Skills

• Business Development
• Communication
• Customer Centricity
• Customer Retentions
• Execution Focus
• Healthcare Trends
• Market Knowledge
• Market Research
• Presentation Design
• Problem Solving
• Sales
• Solutions Selling
• Stakeholder Engagement
• Strategic Sales Planning
• Sustainable Procurement
• Team Management
• Vendor Selection

Preferred Skills

• Business Development
• Communication
• Customer Centricity
• Customer Retentions
• Execution Focus
• Healthcare Trends
• Market Knowledge
• Market Research
• Presentation Design
• Problem Solving
• Sales
• Solutions Selling
• Stakeholder Engagement
• Strategic Sales Planning
• Sustainable Procurement
• Team Management
• Vendor Selection

Salary

The anticipated base pay range for this position is: €55,500.00 - €88,205.00

Benefits

• an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions.
• Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health.
• We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans.

For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers. *This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive,andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/.

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Do Not Sell or Share My Personal Information Limit the Use of My Personal Information

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive,andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/.